Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
DON"T BOTHER
on April 7, 2017
Posted by: Anonymous
from Orrstown, PA
Length of ownership:1 month
What a waste of $200.00 This DNA has nothing to do with what I was looking for.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 12, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Hugely Impressed!
on April 12, 2017
Posted by: Lizzy33
from Calgary, AB
Length of ownership:1 month
It took a month and a week to come but I was Hugely impressed with the results and I would recommend it to anyone!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Easy to use
on April 16, 2017
Posted by: CPTRN
from Tucson, AZ, United States
Length of ownership:3 months
This was a gift, I had expected more information for my general health, so I could make adjustments to improve my life style. This did not happen at this time.
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 75+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed
on April 18, 2017
Posted by: UncleDoc
from Chattanooga, TN, United States
Length of ownership:6 months
Received this as a gift. I was very excited to find out more about my ancestry, as genealogy is a favorite hobby of mine. Format of information was difficult to understand. Unsure that results are truly accurate.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for the feedback. We have implemented an ongoing quality review process and are actively taking steps to improve usability and customer satisfaction.
Providing each and every one of our customers with accurate data is 23andMe's number one priority. We have several quality control steps during the processing and loading of your data and we are confident in the data that we returned to you.
If you have questions about your results, please contact our Customer Care team: http://23me.co/23andMeCC
Providing each and every one of our customers with accurate data is 23andMe's number one priority. We have several quality control steps during the processing and loading of your data and we are confident in the data that we returned to you.
If you have questions about your results, please contact our Customer Care team: http://23me.co/23andMeCC
Written by a customer while visiting 23andme.com
Customer Rating
4
Love the ancestry results!
on April 20, 2017
Posted by: Aimee H
from Kentucky
Length of ownership:1 year or longer
The ancestry results math my paper trail! It also picked up on my Cherokee ancestry!!
I wish it had a way to make a family tree on here instead of my heritage! I hate my heritage!!!
I love connecting with my DNA relatives also. I've been getting extended family to test also which has been fun to compare.
The health reports have been very helpful... 23andme was actually the reason my child was diagnosed with a rare genetic disorder. We with her docs poured over her rare DNA data.
I wish it had a way to make a family tree on here instead of my heritage! I hate my heritage!!!
I love connecting with my DNA relatives also. I've been getting extended family to test also which has been fun to compare.
The health reports have been very helpful... 23andme was actually the reason my child was diagnosed with a rare genetic disorder. We with her docs poured over her rare DNA data.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Found a new cousin
on May 1, 2017
Posted by: Nellie Bee
from Oklahoma City, OK, United States
Length of ownership:3 months
I'm excited about connecting with DNA matches. I'm hoping for many new contacts.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting!
on May 3, 2017
Posted by: Incorrigible
from Brattleboro Vt
Length of ownership:1 month
I am pleased that I ordered the report, and was quite surprised at some of the ancestral information.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
23andMe isn't helpful looking for ancestors
on May 12, 2017
Posted by: AJMac
from San Jose, CA
Length of ownership:1 month
Several years ago I joined the MacLaren Clan DNA project. So those results apply only to the male side and only to people who also joined the project. I joined 23andMe so my DNA could also explore my mother's ancestry. Ay my age (80) little interest in "medical history."
I furnished known maternal lines: Hook and Yoder. Either no Hook or Yoder ancestors have joined 23andMe, or 23andMe don't look for them.
23andMe is focused on medical history and not ancestry.
Written by a customer while visiting 23andme.com