Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Disappointed in product
on February 15, 2017
Posted by: Lilly
from Collierville, TN, United States
Length of ownership:3 months
Got the kit as a Christmas gift. And I thought I would get more information.
I found it hard to understand. Didn't know there would be an additional cost for medical information.
I found it hard to understand. Didn't know there would be an additional cost for medical information.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Interesting discoveries
on February 16, 2017
Posted by: Ginger G
from Los Angeles, CA, United States
Length of ownership:3 months
I asked for this for Christmas from my husband! I am happy that I did this, but wish it could go a little further.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
not worth the money!
on February 20, 2017
Posted by: I do not use a nickname
from Washington, United States
Length of ownership:3 months
Not worth the money. It was a huge waste of time and money and I would not recommend it to any one.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 22, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
4
Great Features
on February 25, 2017
Posted by: Katt7
from Chicago IL
Length of ownership:1 month
I'm glad I bought the product. There were a few surprises in my gnome. However you science got a few things wrong: My hair has small curls-not straight. I have freckles all over my body. My skin color is medium tan-not dark brown. I only drink one cup of caffeinated coffee a day-not more than that. The other data was pretty accurate.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Needs improvement
on February 26, 2017
Posted by: Mstiffel
from Lyman, SC, United States
Length of ownership:1 week
I brought it I guess hoping to have it better explained I didn't care about people 100 years ago looking for family now but it didn't really help and now I want to do the medical but won't let me order just medical
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 1, 2017
Thank you for feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
While there are no plans at this time to offer a health-only product, we are constantly evaluating our product offerings and will continue to consider opportunities that provide people with more ways to access their own genetic information.
https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
While there are no plans at this time to offer a health-only product, we are constantly evaluating our product offerings and will continue to consider opportunities that provide people with more ways to access their own genetic information.
Written by a customer while visiting 23andme.com
Customer Rating
5
Where in the world
on March 4, 2017
Posted by: Amandamarie
from Missouri, United States
Length of ownership:3 months
My mother got one for her birthday and she liked it so much we all got one for christmas. It is really neat to see what matched between us. But more when we saw what was different.
Now I want to get my father one to see what I have from his dna.. father's day is close!
Now I want to get my father one to see what I have from his dna.. father's day is close!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Gave me much information.
on March 4, 2017
Posted by: dancerobic
from Madison, WI, United States
Length of ownership:1 month
I found 23andme very through. I had used another site and was disappointed how little information I received.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Don't buy the extra reports
on March 6, 2017
Posted by: Monicalkw
from Hatboro, PA, United States
Length of ownership:1 month
The ancestry part of the report was great. The extra reports are not worth the money. I.e, 'You most likely have dark eyes' ,'You most likely don't have a cleft chin'. Really??
I would recommend this to a friend!
Written by a customer while visiting 23andme.com