Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,934 out of
5,410)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Revelations!
on November 29, 2016
Posted by: Magda29
from Topanga, CA
Length of ownership:1 month
I believe everything arrives at the perfect time! My husband gave me the box as a present at that right time. I had been intuitively attracted to certain cultures and had traveled to a place where I felt I was walking among my ancestors. 23 and me confirmed what I had felt was part of me. I love it when science and spirit meet!! Thank you!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
DONT WASTE MONEY
on December 3, 2016
Posted by: ranmart
Length of ownership:3 months
I really had high hopes about this product but results were horrilbe. i am from mexico and no where did it have that as a background the family and friends connections too are not accurate and do not connect me at all.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. We do not currently have a Mexican reference population. Individuals with Hispanic or Latino ancestry typically see a mixture of European, Native American, and sometimes African DNA.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of time.
on December 4, 2016
Posted by: Leavemealone
Length of ownership:1 month
No specifics just generalities. Waste of time and money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
Thank you for your feedback. Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Thank you for your feedback. Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
So interesting!
on December 6, 2016
Posted by: gram72
from Houston, TX, United States
Length of ownership:3 months
This was a birthday gift from my daughter. We all know we must have loads of relatives out there, but it is exciting to see who we share DNA with. Also the research is interesting and, hopefully of help.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
You'll be glad you did this....
on December 11, 2016
Posted by: esabella
from Arkansas, United States
Length of ownership:1 month
I bought my kit about a month ago because I wanted to find out more about my family heritage...It's exciting to read these reports and possibly learn something I didn't know before.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
It was fun!
on December 12, 2016
Posted by: Dott
from South Georgia, U.S.A.
Length of ownership:1 month
We enjoyed participating and look forward to new updates and information!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Basic level test too pricy for what you get
on December 19, 2016
Posted by: January
from California, United States
Length of ownership:1 month
I expected more from the test. I knew my ancestors were from Europe and most likely mostly Italian. The other small percentage of my ancestors was not that interesting to me. Not worth the price tag. Yes, the test was easy to use and the website easy to navigate, but the information in the bacic test is not worth paying for.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 21, 2016
Thank you for your feedback. Keep in mind that our Ancestry Service is more than Ancestry Composition and helps you understand who you are, where you came from and your family story. We analyze, compile and distill your DNA information into reports on your Ancestry Composition, Haplogroups, Neanderthal Ancestry and provide a DNA Relatives tool to enable you to connect with people who share DNA with you.
Written by a customer while visiting 23andme.com
Customer Rating
3
Trying to understand results.
on December 19, 2016
Posted by: Kmsmn44
from Caiif.
Length of ownership:3 months
Still trying to see how to get benefits from 23&me.
Written by a customer while visiting 23andme.com