Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
So...so
on November 18, 2016
Posted by: LBW414
from Michigan, United States
Length of ownership:1 month
Wish results gave more specific results for major common diseases...like cancer and Alzheimer's. Too generalized for a five star rating. Sorry.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Review
on November 18, 2016
Posted by: None2
from California
Length of ownership:1 month
A friend used the other guy's and all he got was a pie chart. He recommends that people should use 23 and me because you went into greater detail.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great guessing game
on November 23, 2016
Posted by: Jupiter
from Oregon
Length of ownership:1 month
Interesting that I was able to predict some of the reported results based on surname and family word of mouth history. I believe this to be of great service to anyone interested in human history, personal and otherwise.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Good to know DNA ancestry but...
on November 23, 2016
Posted by: Should Have Chosen Ancest
from San Jose, CA, United States
Length of ownership:1 month
Don't expect any extra from them. Almost everything on their site is coming soon.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great idea
on November 28, 2016
Posted by: Mvdhill
from Houston, TX, United States
Length of ownership:1 month
Thought there would be a printed and more detailed response but still good info and worthy cause.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Revelations!
on November 29, 2016
Posted by: Magda29
from Topanga, CA
Length of ownership:1 month
I believe everything arrives at the perfect time! My husband gave me the box as a present at that right time. I had been intuitively attracted to certain cultures and had traveled to a place where I felt I was walking among my ancestors. 23 and me confirmed what I had felt was part of me. I love it when science and spirit meet!! Thank you!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
DONT WASTE MONEY
on December 3, 2016
Posted by: ranmart
Length of ownership:3 months
I really had high hopes about this product but results were horrilbe. i am from mexico and no where did it have that as a background the family and friends connections too are not accurate and do not connect me at all.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. We do not currently have a Mexican reference population. Individuals with Hispanic or Latino ancestry typically see a mixture of European, Native American, and sometimes African DNA.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of time.
on December 4, 2016
Posted by: Leavemealone
Length of ownership:1 month
No specifics just generalities. Waste of time and money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
Thank you for your feedback. Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Thank you for your feedback. Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com