Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,676 Reviews)
Open Ratings Snapshot
Rating breakdown 5,676 reviews
5 Stars
3,016
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product. 
(
3,934 out of 5,410
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Remember to link with other family members
on May 4, 2017
Posted by: Bazil
from Las Vegas, NV, United States
Length of ownership:3 months
Did this with several family members and wanted to compare our results....went back and linked them together....amazing!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very interesting and almost accurate reports
on September 6, 2017
Posted by: Europe
from Miami, FL, United States
Length of ownership:1 month
My family tree goes back to,the xvii century maternal line and early xviii century paternal line. Genetic reports are very accurate.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A thorough presentation
on October 22, 2017
Posted by: CKCRRanch
from North Central Florida
Length of ownership:3 months
I too am glad I bought this; love the updates that are sent out over time.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
What they say Aint your DNA
on March 3, 2018
Posted by: Anonymous
from London, UK
Length of ownership:1 year or longer
The package arrived and I was surprised and how easy it was to follow instructions and submit via post these kits I used the easy saliva test, sealed up and sent it off to 23 and me. The results were outstanding, interesting de confusing. Try yours !?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
disappointed
on April 11, 2018
Posted by: dloris87
from Indiana
Length of ownership:1 year or longer
disappointed with the lack of matches for my daughter, she is Asian. Now I believe that there will be even fewer matches (she has only 135 total) Compare that to my thousands of matches, perhaps recruiting Asians to test might be a priority giving opportunity in minority markets so a more diverse picture for consumers could be achieved.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareCustomer CareApril 11, 2018
Thanks for your feedback. Your results are considered a living analysis. As new matches are found, they are continuously added to your DNA Relatives list.
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Maternal DNA Test
on April 28, 2018
Posted by: Rubyruby
from Flint, Michigan
Length of ownership:3 months
This test was a gift. I like that design of the pages as most of it is easy to understand. I wish it provided paternal DNA results. I don't have a lot of information about my Mother's family and this test is not much help so far. The health reports are fascinating.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I am excited to learn about DNA relatives!
on May 4, 2018
Posted by: MAGMAT
from Bella Vista, AR 72714
Length of ownership:1 year or longer
I am happy when I find out that I have new DNA relatives! I enjoy sharing my family history with my new-found relatives and learning from them too.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I found my half sister
on October 26, 2018
Posted by: Ann327
from Riverton IL
Length of ownership:1 year or longer
I only knew about her three years before taking the dna test. I had hoped to find her and 23 and me helped me do just that.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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