Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Guess what I am from Europe
on May 14, 2017
Posted by: Putting pat
from St. Louis, MO, United States
Length of ownership:1 month
So very dissatisfied all I found out was I am from Europe and have German in me
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
You can visit https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
You can visit https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
Written by a customer while visiting 23andme.com
Customer Rating
5
Reunited
on January 20, 2020
Posted by: Hank71
from NC
Length of ownership:1 month
I was adopted. Found sisters and mother after 48 years.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great features
on June 7, 2020
Posted by: Frances77
from Mesa Az
Length of ownership:1 month
I am so excited that I took the opportunity to buy this..It was worth every penny! Within days I have connected to a handful of distant cousins around the United states..Its amazing! I found out my DNA somethings I never knew about myself! And I love the health information too..its very helpful...Also I placed my daughter for adoption 18yrs ago and I hope she tries to find me and I can connect with her through 23andMe
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Look in the mirror to get the same results
on October 24, 2022
Posted by: cloudberry
Length of ownership:1 month
If you are fairly certain of your ancestry, skip it. It will tell you nothing that you don't already know. The Health report is an upcharge which is rude.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 16, 2022
Thank you for your feedback. The 23andMe Health + Ancestry Service provides 180+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my family
on March 26, 2023
Posted by: Anonymous
from Appleton Wi
Length of ownership:1 month
I was able to find my dad after 40 years, a brother and many cousins. I was in contact with them within two hours I knew everything I wanted to know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
information minimal
on November 13, 2016
Posted by: wjl1978
from New York, NY, United States
Length of ownership:1 month
I think the information might be better for younger folks, under 30. If I was 6 years old maybe it would be interesting to get info about the likelyhood of getting backhair or finding out if I have any known genetic diseases, however at 62 I already know I don't have back hair or the genetic diseases they told me about. What I was interested in getting and did not was probability for different problems as i get older; What are the odds of me getting diabetes and other older life diseases?
All in all it was interesting. More information has to be available?
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Little information!
on November 21, 2016
Posted by: Mark R
from New Smyrna Beach, FL, United States
Length of ownership:3 months
I received little information I didnt already know. It o
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Don't waste your money
on November 24, 2016
Posted by: T Mo
from Orlando, FL, United States
Length of ownership:1 year or longer
Poor explanation of the results. Lots of hype, lacks the hype.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 30, 2016
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to make our products understandable to the widest possible audience while maintaining our scientific standards.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com