Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Hungarians
on September 15, 2020
Posted by: Hungarian
Length of ownership:1 year or longer
You need to include Hungarians in everything.
Why are you not accepting my statement?
Why are you not accepting my statement?
Written by a customer while visiting 23andme.com
Customer Rating
3
Through No Fault of Their Own
on November 24, 2018
Posted by: Skaander
from New York, NY, USA
Length of ownership:1 year or longer
23andMe does a fine job of DNA analysis, the average user however renders what could be a powerful tool virtually useless. They either do not know any of their personal ancestry, even their four grandparents surnames seems to challenge the majority of users. Then there's those who believe there's some sort of nebulous privacy issue at stake and they jealously guard even basic ancestry information. So, we're left with the tools spread before our feet more like a museum than a workshop. In regard to the "historical" aspects of human migration and the nationality charts - these are clearly designed for clueless noobs and have NO historical or biological basis. The health information is the most valuable function of 23andMe's analysis and worth every penny. The ancestry part - meh.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Fraud
on June 29, 2023
Posted by: Azie
from CA
Length of ownership:1 month
Don't waste your money. The report is based on your race and survey and not your DNA.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, July 13, 2023
Thanks for your feedback. Your genetic analysis results are not connected to or derived from your survey answers. The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
Written by a customer while visiting 23andme.com
Customer Rating
5
NEW ME !!!!!!
on May 30, 2017
Posted by: ysa1959
from North Fort Lauderdale, FL
Length of ownership:1 year or longer
I wanted to know deep down where I came
from. 23 and Me explained it all!!! When I received my report that said " Welcome To You " I kind of paniced, did not open the report until almost a year later!!! I was astounded, amazed and schocked!!!! I was so surprised to know where I come from, it explains a lot about me, in which before I couldn't explain!!!! It explains why I look the way I look, my likes it EXPLAINS ME !!!!!!I KNOW ME NOW!!!!
from. 23 and Me explained it all!!! When I received my report that said " Welcome To You " I kind of paniced, did not open the report until almost a year later!!! I was astounded, amazed and schocked!!!! I was so surprised to know where I come from, it explains a lot about me, in which before I couldn't explain!!!! It explains why I look the way I look, my likes it EXPLAINS ME !!!!!!I KNOW ME NOW!!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waist of money.
on November 17, 2016
Posted by: Haso
from Wilmington, NC.
Length of ownership:1 month
no one should spent hundreds of dollar to fond out their hair color, their finger length, color of their skin, or if they have a hair on their chest or not.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
We will continue to work with the FDA to seek additional clearances for our product. However we are not able to speculate about changes to reports, or what may be available in the future, given our dialogue with the FDA is ongoing.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
We will continue to work with the FDA to seek additional clearances for our product. However we are not able to speculate about changes to reports, or what may be available in the future, given our dialogue with the FDA is ongoing.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not good! :(
on April 23, 2017
Posted by: panda1
from Arizona, United States
Length of ownership:6 months
It was generalize information about DNA. I expected specific information about me. What a disappointment.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. Each health, trait, wellness, and ancestry report includes a Scientific Details tab that includes more detailed information about your results. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
So far so good
on April 29, 2018
Posted by: A nice holiday gift
Length of ownership:3 months
So far, so good. I keep telling others about the resources, profiles, meta data, connectivity, white papers, surveys, science (to learn, wow), and on we go especially the ease of navigation on the web site. Yeah, I like it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Wonderful gift for Everyone in the Family
on June 25, 2020
Posted by: Harriet
from Louisiana
Length of ownership:1 year or longer
I purchased this for my family and have found it very informative regarding genetics but a wonderful experience to have the opportunity to network in the real world with common DNA relatives to explore our ancestral family lines, share stories of family history and unlock generational family secrets.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com