Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Lots of American relatives
on May 14, 2020
Posted by: JERRIN THOMAS
from Kumbanad
Length of ownership:6 months
I bought it a few months ago and it has its goods and bads. First of all, i have twenty and forty times more relatives compared to other dna testing companies although they are all from one country, U. S. A. There are very helpful health suggestions and recommendations based on the questionnaire. The ydna and mtdna haplogroup analysis are very critically accurate. The ancestry data provides previously unknown and vivid information. The bad things are that there is no option to enter my caste/ethnic group. As an Indian, I find that extremely disappointing because it undermines our social traditions, customs and values. Caste is very important for each and every South Asian community to this day. Caste works like ethnic groups in the subcontinent because people marry, socialize based on caste and ethnic group traditions.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
What we share with our descendants
on November 11, 2020
Posted by: BillO
from Muskogee, Oklahoma
Length of ownership:1 year or longer
My daughter bought me a membership last Christmas. She had recently had children of her own, providing me with grandchildren in the process. We knew that some of my health challenges had passed down to her; an elevated risk for heart disease, cholesterol readings that make you think of pudding in your veins, hypothyroidism... Having grandchildren has affected me more than I would have imagined. To think that these health problems of mine have been passed along to yet another generation spurs me to do anything I can to change that legacy. I believe that the best chance to change it lies in understanding the knowledge contained in our genes, in translating the language of creation. I have enthusiastically participated in any of the study programs, participating in surveys. Like any organization one belongs to, you will find that participating in the research will bring more satisfaction. I appreciate the work 23andMe is doing to increase our knowledge of the miracle of human genetics.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Heritage and traits
on May 27, 2017
Posted by: Lady Liz
from St. Petersburg, FL, United States
Length of ownership:1 month
Very generic results. My heritage is European. Big deal. I've always known that.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 31, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 75+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste
on October 20, 2018
Posted by: 99goldwing
from Tn
Length of ownership:3 months
Maybe it's me but I want to see my relatives without signing and entering my photo. This is not what I expected and wish I would have saved my money as I know no more than before!!! I wish I would have received a written report because I'm not computer savvy so that might be part of the issue
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Health is important
on March 5, 2021
Posted by: Mentnurse
from Scott Depot. WV
Length of ownership:1 month
Heath is important and I found out that the fat consumption may not cause weight gain but it is important for my heart. I enjoy finding out facts about myself and my ancestors. I feel good about myself and do not have the worries I once had. I think it is important to know what to expect. I would highly recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not ready for prime time
on May 26, 2017
Posted by: mojoworkin
from Portland, OR, United States
Length of ownership:1 month
I know a little bit of my ancestral history and this gave a wrong breakdown of my ethnicity.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 31, 2017
Thank you for your feedback. Our Ancestry Composition report assigns results based on your genetic similarity to our 31 populations worldwide. These populations refer to genetically similar groups, rather than nationalities. If you do not see ancestry that you expected, this is because you more closely resembled our other reference populations genetically. Keep in mind that you randomly inherit 50% of your DNA from each of your parents. For this reason, your ancestry assignments may vary depending on which DNA segments you inherited from each parent.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don’t do it
on March 7, 2018
Posted by: Jen2018
from New York, NY, USA
Length of ownership:1 year or longer
Not happy not ralavent info, data is not accurate and covers only 10% of information that’s in your interest.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 16, 2018
Providing each and every one of our customers with accurate data is a top priority for 23andMe. We'd like to look further into this. An agent from our Customer Care Team will follow up with you shortly via email.
Written by a customer while visiting 23andme.com
Customer Rating
5
I'd buy
on December 9, 2018
Posted by: Jrow
Length of ownership:1 year or longer
I was awesome to see all the information about my DNA, health stuff, traits, DNA relatives, it's worth the $
I would recommend this to a friend!
Written by a customer while visiting 23andme.com