Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Ancestry & Health
on November 14, 2017
Posted by: Dotty
from Southfield, MI, United States
Length of ownership:6 months
I put in for 23 and me in June 2017 and I got my results in July 2017. I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Cool features
on April 26, 2019
Posted by: JessL
Length of ownership:1 year or longer
Love to discover where I come from, me and my family have taken this dna test and we are very satisfied!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Shocking!
on December 8, 2020
Posted by: Janet102375
from Montgomery, TX
Length of ownership:3 months
A lot of the information/links that I have found, I knew. But, there were many shocking findings on a particular family line. We would not have found the truth had it not been for a single DNA test. I highly recommend doing this if you are searching for your family's ancestry/lineage. Warning: you might find things that you or other family members might not be prepared for.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Some People are Unhelpful
on October 9, 2020
Posted by: Suze
from AL
Length of ownership:1 year or longer
I just updated my DNA with the new V5 chip. One feature appears to link you with close relatives on the family tree. I have written to a number of those relatives hoping to obtain info re their forbears so I can knock down my brick wall grandfather's family. One person was exceptionally helpful. At least four others couldn't even bother to respond. Any time someone has contacted me, I have made a substantial effort to help them as I am on other sites and can look up info. Perhaps there can be a box people can check off to say "I AM UNWILLING TO HELP YOU FIND OUT WHO YOUR FAMILY IS."
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
NOT
on March 29, 2017
Posted by: bubba is mine
from Kissimmee, FL, United States
Length of ownership:1 month
This doesn't really tell you what main race you came from. Just a generalized country of origin. Dosen't really help
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 29, 2017
Thank you for your feedback. Our Ancestry Composition report tells you what percent of your DNA comes from each of 31 populations worldwide. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities.
For a complete list of our 31 reference populations, visit: https://customercare.23andme.com/hc/articles/212169298
You can learn more about the science behind Ancestry Composition here: https://www.23andme.com/ancestry_composition_guide/
For a complete list of our 31 reference populations, visit: https://customercare.23andme.com/hc/articles/212169298
You can learn more about the science behind Ancestry Composition here: https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
5
WOW !! REALLY WORKS!
on August 19, 2019
Posted by: Judgep
from London England
Length of ownership:1 month
I had no idea how or if this really could find relatives ! So simple to do, spitting in a vile and I found close relatives some I knew about others no idea! The reports are very detailed and information is given and explained so clearly great updates and basically one is guided through the whole process by extra information about how to use the reports. I wouldn’t hesitate to recommend the DNA or the health report and or both .
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing
on April 17, 2020
Posted by: DMP5
from Pittsburgh PA
Length of ownership:1 year or longer
I've really enjoyed 23andme and this past month was able to finally figure out who my natural father was (from a closed adoption with no info). The new family tree generator and talking with other related members I was connected to on here did the trick. Truly amazing.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Dont waste your money
on May 1, 2020
Posted by: Tiara
from Illinois
Length of ownership:1 year or longer
I regret buying this. The information they gave me contracted each other. I'm suppose to have this large amount of African but since i have neanderthal in me the African doesn't even count...that doesn't make sense. AND YES I DO SNEEZE WHEN I GET IN THE SUN HOW ARE THEY GOING TO TELL ME MY DNA SAYS I DON'T! IT LITERALLY SAID SOMETHING WAS WRONG WITH ME!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com