Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Extremely valuable finding
on September 21, 2022
Posted by: Ayhamza
from Glendale, AZ
Length of ownership:1 week
I really encourage everyone to get the test, it is worth it and you will get surprised
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Ancestry
on May 14, 2023
Posted by: Mobin
from Pakistan
Length of ownership:1 month
I bought it to know my origin. It is very interesting test but confusion to some extent. It does not reach at exact position but generally speaks in %s.may be the result based on names, nationalities, place of birth and domeciles of the parental status. Hope you will look after shortages.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Meh
on December 16, 2025
Posted by: KoTu
from california
Length of ownership:1 year or longer
I upgraded to the health product and it wasn't all that revealing. A lot of the items (without upgrading again) are things I'm already aware of, or don't make a difference to my health. Though they're still interesting (such as how itchy mosquito bites are for me) I don't find it entirely accurate or helpful. There were a few items that were helpful to know, however, given the accuracy of the other items, I'm not sure how much I can trust the accuracy of these critical items (such as likelihood of genetic disease). The overall value of the product I received was low compared to the price.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
on January 9, 2026
Posted by: Yearling
Length of ownership:1 year or longer
As an older American, I'm not tech savvy, I'm don't understand your terms & conditions. I'm not an email person, and it is hard memorize my password let alone keep changing it to extended 12 characters. Don't let me tell you about fat fingering. Now I cannot get into view anything. I just want to view my portfolio.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not much if any useful info for me.
on May 27, 2017
Posted by: Kara
from Falls Church, VA, United States
Length of ownership:1 month
Wanted more health info since I've been diagnosed with Parkinson's.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 31, 2017
Thank you for your feedback. 23andMe provides you with genetic information, but does not sequence your entire genome or perform predictive or diagnostic tests. Additionally, 23andMe is only able to provide results for conditions covered by our currently available reports. If the condition you are interested in is not the topic of a report, you will not receive information on that condition. You can view all currently available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Health nut wants the science knowledge.
on December 15, 2017
Posted by: gorge girl
from Hood River, OR, United States
Length of ownership:1 year or longer
Grandparents were on the health food track growing up exposed to boiled orange peels to lecithin and tigers milk drinks. So I've always been curious about nutrition. Now the genes seem even more interesting. No blood just spit and DNA data.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
very educational tool
on February 28, 2019
Posted by: RonnieD1970
from Miami
Length of ownership:3 months
I originally purchased 23andMe for the Health portion. Although the Ancestry part is very interesting and was a pleasant surprise for how precise it it was what really impressed me (pinpointed Sicily and Cork!!). But what has stunned me is the EDUCATIONAL aspects of both Ancestry and Health portions of 23andMe. All the information about the countries I had genetic connections to was tremendous!! And I have studied Biology and genetics for the past decade and must say the genetic information and descriptions are very current (or even ahead) and literally could be a AP Biology/genetics course in High School or a Freshman/Soph. level class in college!!! The fact we can explore the genomes, look at data, comparative population genetics etc. etc. is mind blowing. Great job!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Ancestry & Health
on November 14, 2017
Posted by: Dotty
from Southfield, MI, United States
Length of ownership:6 months
I put in for 23 and me in June 2017 and I got my results in July 2017. I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com