Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,672 Reviews)
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Not much if any useful info for me.
on May 27, 2017
Posted by: Kara
from Falls Church, VA, United States
Length of ownership:1 month
Wanted more health info since I've been diagnosed with Parkinson's.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 31, 2017
Thank you for your feedback. 23andMe provides you with genetic information, but does not sequence your entire genome or perform predictive or diagnostic tests. Additionally, 23andMe is only able to provide results for conditions covered by our currently available reports. If the condition you are interested in is not the topic of a report, you will not receive information on that condition. You can view all currently available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Health nut wants the science knowledge.
on December 15, 2017
Posted by: gorge girl
from Hood River, OR, United States
Length of ownership:1 year or longer
Grandparents were on the health food track growing up exposed to boiled orange peels to lecithin and tigers milk drinks. So I've always been curious about nutrition. Now the genes seem even more interesting. No blood just spit and DNA data.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
very educational tool
on February 28, 2019
Posted by: RonnieD1970
from Miami
Length of ownership:3 months
I originally purchased 23andMe for the Health portion. Although the Ancestry part is very interesting and was a pleasant surprise for how precise it it was what really impressed me (pinpointed Sicily and Cork!!). But what has stunned me is the EDUCATIONAL aspects of both Ancestry and Health portions of 23andMe. All the information about the countries I had genetic connections to was tremendous!! And I have studied Biology and genetics for the past decade and must say the genetic information and descriptions are very current (or even ahead) and literally could be a AP Biology/genetics course in High School or a Freshman/Soph. level class in college!!! The fact we can explore the genomes, look at data, comparative population genetics etc. etc. is mind blowing. Great job!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Ancestry & Health
on November 14, 2017
Posted by: Dotty
from Southfield, MI, United States
Length of ownership:6 months
I put in for 23 and me in June 2017 and I got my results in July 2017. I like it a lot.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Cool features
on April 26, 2019
Posted by: JessL
Length of ownership:1 year or longer
Love to discover where I come from, me and my family have taken this dna test and we are very satisfied!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Shocking!
on December 8, 2020
Posted by: Janet102375
from Montgomery, TX
Length of ownership:3 months
A lot of the information/links that I have found, I knew. But, there were many shocking findings on a particular family line. We would not have found the truth had it not been for a single DNA test. I highly recommend doing this if you are searching for your family's ancestry/lineage. Warning: you might find things that you or other family members might not be prepared for.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Some People are Unhelpful
on October 9, 2020
Posted by: Suze
from AL
Length of ownership:1 year or longer
I just updated my DNA with the new V5 chip. One feature appears to link you with close relatives on the family tree. I have written to a number of those relatives hoping to obtain info re their forbears so I can knock down my brick wall grandfather's family. One person was exceptionally helpful. At least four others couldn't even bother to respond. Any time someone has contacted me, I have made a substantial effort to help them as I am on other sites and can look up info. Perhaps there can be a box people can check off to say "I AM UNWILLING TO HELP YOU FIND OUT WHO YOUR FAMILY IS."
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
NOT
on March 29, 2017
Posted by: bubba is mine
from Kissimmee, FL, United States
Length of ownership:1 month
This doesn't really tell you what main race you came from. Just a generalized country of origin. Dosen't really help
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 29, 2017
Thank you for your feedback. Our Ancestry Composition report tells you what percent of your DNA comes from each of 31 populations worldwide. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities.
For a complete list of our 31 reference populations, visit: https://customercare.23andme.com/hc/articles/212169298
You can learn more about the science behind Ancestry Composition here: https://www.23andme.com/ancestry_composition_guide/
For a complete list of our 31 reference populations, visit: https://customercare.23andme.com/hc/articles/212169298
You can learn more about the science behind Ancestry Composition here: https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com