Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,672 Reviews)
Open Ratings Snapshot
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,407
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4 out of 5
4
Better not do this alone
on October 8, 2018
Posted by: Duncecap
from Earth
Length of ownership:1 year or longer
Well, don’t delve into math if you can’t add.
Trying to make sense out if your reports is like trying to read the spaghetti on the wall.
ENGLISH FOR DUMMIES please
And EXPLAIN in Laymen’s terms.
Dear God, what a bunch of brainiacs. Have mercy.
This is not an IQ test.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great layout; very easy to use
on October 9, 2018
Posted by: CVR2018
from Colorado Springs, CO
Length of ownership:1 year or longer
Our daughter gave us the 23andMe DNA kits with health history this past Christmas. After the holiday season, my husband and I completed our tests and sent them in. We really liked the fact that we could log in and see the progress of our tests. I logged into my account when I received verification my results were available, expecting to see my mom (we gave our parents kits for Christmas, also), my brother (who had used your company a few years ago), and a cousin that I was told was on there. What an overwhelming feeling I had when in the middle of my mom and brother, was a half sister!! Talk about life altering. Since 11 February 2018, she and I have visited each other, text weekly, speak on the phone often, and clicked from the moment our first phone call took place. Sadly, we have since discovered that our bio dad potentially fathered up to 25 or so of us, which we may never learn details about. My sister (I LOVE saying that), and I have found 2 other sisters and knew of one half brother. She and I both hope that over time, our other siblings will use 23andMe and want a relationship. I can quite literally write that 23andMe has changed my life for the better.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Some info is outstanding, some misses the mark
on November 4, 2018
Posted by: Kata
from California
Length of ownership:6 months
I am recommending 23andMe to all my family and friends because I found it very interesting and for the most part accurate. But do have to say my reports were disappointingly inaccurate on a few counts. Ancestry and wellness were generally spot on, but, like many other users I've heard from, I found the traits reports way off the mark. For one example, I was told my genetics make me very unlikely to match a musical pitch--much less likely than just the average person. But not only am I a professional violinist with perfect pitch, I come from a long line of musicians on both sides of my family..,.most of whom have perfect pitch! THis made me question the accuracy or significance of other 23andMe findings. Also, I think 23andMe needs some fine tuning for certain ethnicities. E.G., my reports showed me having some "East Asian/Native American" DNA----which is accurate--but then they had to go ahead and ruin it by breaking it down further to "chinese Dai" instead of Native American. I have known and proven Native American ancestors. There is absolutely no possibility I could have any Chinese Dai based not only on family history and meticulous records, but the sheer physical impossibility that anyone of Chinese Dai ethnicity could have come anywhere near the locations and migration patterns of my ancestors.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A unique gift that keeps on getting better
on January 7, 2019
Posted by: WhatATravisT
from Arlington, TX
Length of ownership:1 year or longer
I purchased my kit in 2016 and my bought my Mom one this Christmas in 2018. Results keep getting more accurate and the access to updated health reports (and new ones) is just phenomenal. There are many purchases I've regretted in my life, but this is not one of them.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
What a surprise!
on January 8, 2019
Posted by: One of a Kind
from Florence, KY
Length of ownership:3 months
I totally enjoyed all the reports not everything was as it usually is as far as traits, but we can improve by participating in the surveys. I have to say though you need to completely prepare yourself for all results. I have no one to ask and at 64 I now have no biological parents.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Excited about learning about myself and my family
on November 28, 2019
Posted by: Anonymous
from North Carolina
Length of ownership:1 year or longer
I love the information as it is presented by 23 and Me. It is very user friendly and I have shared my results with my family. We found a cousin we did not know about, my husband found a half sister which was awesome because he is adopted. Lots of fun.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Relatives
on January 13, 2020
Posted by: bill328
from Richmond, KY
Length of ownership:1 month
I bought this product about a month ago and found out I have a half brother I never knew about. He is 62 and I am 79. This was a big surprise to both of us.
.
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I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Finding new relatives
on January 25, 2020
Posted by: liz10
from Chicago, IL
Length of ownership:1 month
I bought this about a month ago on recommendation from my daughter. Since then I have found a first cousin I knew nothing about. I also found a 4th cousin on my father's side. She was really helpful in providing me information about that side of the family. This is a great way to learn more about where you came from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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