Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,672 Reviews)
Open Ratings Snapshot
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,407
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
love this
on August 10, 2018
Posted by: sshodge1
from Sevierville, TN
Length of ownership:1 year or longer
I have really enjoyed finding new cousins. Some findings I was very suprised.
\
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Algorithm
on August 23, 2018
Posted by: Jester
from Rio Rancho, NM
Length of ownership:3 months
i am so upset at my so called DNA results
Every DNA web site has a different Algorithm thus giving different results.
and i am convinced that anything below 3% is nothing more than speculation and Political correctness.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareSeptember 4, 2018
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe.

23andMe's reference datasets are made up of over 10,000 people, including publicly available data from the Human Genome Diversity Project, HapMap, and the 1000 Genomes project, as well as a large number of 23andMe customers who have consented to participate in research.

You can review information on our reference data sets within the Scientific Details version of the report. You can also locate this page here: https://you.23andme.com/reports/ancestry_composition/details/

Additionally, you can review the science behind the feature here: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Genetic Profile Proved True
on September 2, 2018
Posted by: SueA
from Michigan
Length of ownership:1 year or longer
My results indicated I was susceptible to DVT and Pulmonary Embolism. I didn't think much about it until I was laying in the hospital with a huge Pulmonary Embolism. I told my doctor about my report and he ordered the same test through the hospital. It was positive. My follow-up treatment will be more aggressive due to my genetic predisposition to embolisms. 23andme may save my life and, because I told my relatives, may save them as well. We are also more susceptible to miscarriage, so I purchased 23andme as a shower gift for my niece!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
The people you meet
on September 5, 2018
Posted by: SDFish
from Tennessee
Length of ownership:1 year or longer
23 and has located more relatives than I could have ever in my life-time. And the best thing ever is you can reach out by 23 and me email and touch base. The whole system is genius.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Constantly Updates!
on September 5, 2018
Posted by: smoresRgood
from Santa Clarita, CA
Length of ownership:6 months
My parents got this for me for Christmas one year, and it's been a hard present to top! I love genetics and finding out what makes each of us so unique! It constantly updates with new research and surveys, so this is truly the gift that keeps on giving.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Fascinating stuff
on September 6, 2018
Posted by: Starby
from Portland, Oregon
Length of ownership:1 year or longer
I bought this a year ago and 23andMe keeps delivering new and interesting things. Between new health reports and new familial connections as people continue to buy kits, I am always getting pretty cool new updates. At the same time, the initial journey was really interesting. For example, my grandmother's parents migrated from Sicily, so clearly I'd be a large percentage Italian, right? Wrong, I am very little Italian, which means her parents family's had migrated previously. There's also a long history of Alzheimer's deterioration and I now have the peace of mind that I have no traits for Alzheimer's. I also have one trait for macular degeneration, so while I won't go blind, I will know exactly why I'll need glasses at some point in my life. There's just so much to this product. Knowledge of health, proof or disproof of family oral histories. It's great to get to know the factual you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Autoimmune Disease Finally Diagnosed
on September 8, 2018
Posted by: mess301
from Georgia
Length of ownership:1 year or longer
I was encouraged to do 23andme by a friend in a health group. Doing 23andme changed my life. At long last, I got information that made me aware that I seemed to be at significant risk for an autoimmune disease I had never heard of. I am an adoptee so there was no family history. 23andme genetic info helped me research this disease and share the info with my MD who scheduled an appointment with a Rheumatologist. The rest is history. I had gone 61 years of my life with often very sudden and painful symptoms which eluded diagnosis and which now made sense and could diagnosed and treated. BIG WIN! TY 23and me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
The surveys one can do here are so interesting.
on October 5, 2018
Posted by: Jody43
from Virginia
Length of ownership:1 year or longer
Am finding so many cousins, even ten generations back connections. All branches came to US by 1700s. So interesting to trace the families' migrations across the US and from overseas. Even have a connection to Sardinia long ago - a very interesting history and culture I research now. Finally have proof that we have Native Americans on both sides, just as claimed in stories of grandparents.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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