Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,677 Reviews)
Open Ratings Snapshot
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product. 
(
3,935 out of 5,411
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3 out of 5
3
My Honest Review
on September 4, 2017
Posted by: KSLeJeune
from Louisiana, United States
Length of ownership:3 months
I got my results July 31, 2017. Overall, I am satisfied. However, I am slightly disappointed with the Trait results. Half of my known, or visible, traits are incorrect. Lactose Intolerance (I AM!); Deep Sleeper (Yes); Back Hair (Yes!); Bald Spot (Yes); Male Hair Loss (Yes); Sneeze Reflex (Yes); Red Hair (When I had hair- it was strawberry & both of my children have Red hair); Cleft Chin (Yes); Earlobe Type (Attached). I am also dissatisfied with the way my genetic results were reported. Six population categories and unassigned are used. In my report, I am 99.7 European-and 0.3 African, <0.1 Oceanian, and <0.1 Asian/Native American. That total is >100! I feel the remaining 0.3 is negligible. For general public uses, and to account for any standard measurement errors, it would be more meaningful to show <1% in ALL population categories with results of 0.0% - 0.9%
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Incredibly interesting!
on September 5, 2017
Posted by: evew
from Norfolk, VA, United States
Length of ownership:1 month
I bought this product with the intention of learning more about my health, but I was also interested in my ancestry. The reports I have read so far have been very interesting and insightful and I really like the fact that I have the possibility to connect with my DNA relatives. I have learned a lot from this!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Genome research is superb
on September 6, 2017
Posted by: Anonymous
from Fresno, CA, United States
Length of ownership:1 year or longer
I got this service for my birthday,I'm glad I got to find out my ancestry and its composition and my maternal and paternal haplogroups as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Found Family In Nearby
on October 9, 2017
Posted by: NorthwoodsGal
from Wausau, WI, United States
Length of ownership:1 year or longer
Thank you 23& Me. You were a game changer! My husband and I left Chicago, IL where both our families have lived for generations for work in Northern Wisconsin. But, thanks to you, we came to realize that we just moved closer to family we didn't know we had. My favorite new assistant Sarah turned out to be my cousin! And, I turned out to be 3-4th cousins to my new friend Jody and HER only known biological relative as she was adopted back in '52! We now have lots of family within 5 to 30 minutes of us to spend special occasions and holidays with and our kids are still growing up around family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Pretty accurate and true!
on October 20, 2017
Posted by: Anonymous
from AZ, United States
Length of ownership:3 months
Well I found relationship with those I never met but am related. Found family I knew and family I hadn't met.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
GOOD PRODUCT
on January 8, 2018
Posted by: joliver
from Carterville, IL, United States
Length of ownership:1 year or longer
I originally purchased the kit to learn more about my ancestry and find relatives, info on biological family etc. But when I first received the results, I found the medical/health info very interesting and helpful. However, now I am having trouble accessing all the results i originally saw. I would appreciate assistance in finding this info.
One complaint is that often matches do not wish to communicate, or help in determining the common ancestor, which is part of the benefit of the testing.... to assist with genealogy, etc. Several of my matches that have contacted me were adopted, so it has been challenging at best determining our connection, or helping them find answers. But I have and would continue to recommend this product to people... as a matter of fact, my grandson is very intrigued and as he has no info on his paternal side, he is very anxious to get a kit for himself, which i want to do when/if the price comes down or a special with both the ancestry/health info is offered.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Cool Tool
on January 22, 2018
Posted by: TonyV
from Los Gatos, CA, United States
Length of ownership:6 months
Price this product to fit all members of a family.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Would recommend
on January 24, 2018
Posted by: Anonymous
from Michigan, United States
Length of ownership:1 year or longer
Bought to get some information on my genetics. Definitely received that. They certainly aren't at a level that can magicly inform you with 100% accuracy everything about you, but compared to 100 years ago people probably never dreamed of being able to do things like this(everyday people not scientists). It is a good product for the price.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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