Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Fantastic!
on April 16, 2017
Posted by: Rebby
from Arnold, PA, United States
Length of ownership:1 month
I never knew I had an older brother! We found each other here. I can't wait to meet him! Thank you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on April 24, 2017
Posted by: Mikep
from Midland, MI, United States
Length of ownership:1 week
Not nearly the amount of insight I thought I would get
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of Money and Time
on April 26, 2017
Posted by: Anonymous
from Michigan
Length of ownership:6 months
The information provided by 23andMe is worthless--stuff you already knew before spending the money. They do not explain the results or show both sides of your family.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 3, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
For each pair of your chromosomes, one comes from your mother and the other from your father. These 22 autosomes are what we use to determine your DNA Relatives matches and your Ancestry Composition results, among other features.
For access to tutorials and FAQs, visit our Help Center: https://customercare.23andme.com/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
For each pair of your chromosomes, one comes from your mother and the other from your father. These 22 autosomes are what we use to determine your DNA Relatives matches and your Ancestry Composition results, among other features.
For access to tutorials and FAQs, visit our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Best present!
on May 3, 2017
Posted by: Anonymous
from São Paulo - State of São Paulo, Brazil
Length of ownership:3 months
My boyfriend took the test two years ago and always kept telling me what I should do, until my mother-in-law bought me a kit.
It is amazing to discover our ancestry and to understand how your genes dictate who you should be. Even more incredible is knowing that even if you have a gene for something specific, your body can be conditioned to change its genetic fate.
I highly recommend it to those who have curiosity, those who want to prevent some disease or those who want to contribute to genetic studies.
It is amazing to discover our ancestry and to understand how your genes dictate who you should be. Even more incredible is knowing that even if you have a gene for something specific, your body can be conditioned to change its genetic fate.
I highly recommend it to those who have curiosity, those who want to prevent some disease or those who want to contribute to genetic studies.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Depends on what you are looking for.
on May 18, 2017
Posted by: DonnaJN
from Kansas City, MO, United States
Length of ownership:3 months
If you want health information, this is probably the place to go. If you want genealogy information, it is not.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 24, 2017
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
You can view the reports included in our service here: https://www.23andme.com/dna-ancestry/
You can view the reports included in our service here: https://www.23andme.com/dna-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
4
Get your Haplogroup here, Genealogist
on May 19, 2017
Posted by: Yvonne M
from Nebraska, United States
Length of ownership:1 month
If you need a haplogroup and basic map of geneaology and being able to communicate for free, then this your test.
I only give it 4 stars for having to spit in a tube, im not a spitter. And they need to do more to encourage others to add all known surnames, I also dont like anonymous profiles. If your researching family tree and perhaps adopted, looking for a birth mom, they need more transparency. If a person needs that much privacy then perhaps they shouldnt be doing DNA testing. One can edit ones name so only first name appears in your profile, maybe that should be standard instead of giving the option of closing profiles or being anonymous. This way everyone can have some privacy but have all open profiles. I, myself had to close my profile because it was the only way to not share my full name. I just wanted to use my first name. Otherwise i would set it to open. So please consider changing that aspect. So the process is more transparent without hurting privacy.
Otherwise awesome company and testing. Except for spitting, lol!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Difficult to understand
on May 20, 2017
Posted by: Robin1968
from New Jersey, United States
Length of ownership:1 week
Results were hard to understand and not as detailed as I had hoped. Wanted to get more than just what seems like guesses on some of the DNA results.
Written by a customer while visiting 23andme.com
Customer Rating
5
I am a princess.
on May 26, 2017
Posted by: Incan Princess
from Lafayette, LA United States
Length of ownership:1 month
I was given this as a birthday gift. Because my father was from another continent, I didn't know much about my heritage. I am in my 60's and I finally know what I am made of. Thank you!
Written by a customer while visiting 23andme.com