Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,672 Reviews)
Open Ratings Snapshot
Rating breakdown 5,672 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,407
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Finding family
on January 1, 2021
Posted by: Steve61
from Denver, co
Length of ownership:1 year or longer
Two years ago I found an older Brother. In February of last year I found another older brother. Same birth mom and dad. They are both marred and have kids. My twin sister and I have a bigger family now.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Experience
on January 13, 2021
Posted by: GGminer
from Orlando, Florida
Length of ownership:1 month
I have always wanted to do 23 and me but never had the money to do it. But when a study from this came up about learning more about your health I was thrilled to do it for free. I had a chance to know who Iam but most importantly I learned of the diseases that I need to look out for in the near future. I truly would recommend anyone to take this test.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I thought I already knew a lot
on February 13, 2021
Posted by: Mag M
from Olmsted Falls
Length of ownership:3 months
I am so glad that I received 23and me as a gift. I knew where some of my ancestors came from, though I didn't know many in person. Now I know how many countries my relatives came from originally. 12 and me has shown me that.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
knowledge of our ancestors and our predisposition
on February 15, 2021
Posted by: Silvio55
from Miami, Florida.
Length of ownership:1 month
knowledge of our ancestors and our predisposition to diseases Is very important to prevent illness changing out way of life.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Very Good for What It Is
on January 21, 2023
Posted by: Tom127
from nomadic
Length of ownership:3 months
I received 23andMe as a gift from my daughter. My favorite part was ancestry nationality. I always suspected that I had some middle-eastern/north-african genes, and now I know that I do! It is fun to know my genes are 2% neanderthal. It is reassuring to know that I am not genetically predisposed to the diseases tested for by 23andMe, though these genes are admittedly few. The earwax stuff, etc, is fun.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
A wasted $200
on May 29, 2017
Posted by: romeoshiva
Length of ownership:1 month
I don't feel like I got any specific or relevant information from taking this test.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMay 31, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Awesome Service
on June 1, 2017
Posted by: TJB23
from Chicago
Length of ownership:1 month
It took awhile for the results to come back but once they did I was blown away by the level of detail. Absolutely worth the wait!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Ive learned nothing! Waist of money.
on March 9, 2017
Posted by: infill
from New York, NY, United States
Length of ownership:1 month
I have just gotten my anticipated report and its very underwhelming. Is this all that there is to it????? Thats it???
I have learned nothing!!!! In fact the report is wrong, Im have been underweight all my life and the repost suggests that I have tendency to gain weight. I need years to gain like 5 lb. I have never been lactose intolerant, the repost suggest otherwise. I consume less caffeine according to the report,well - I consume a lot of caffeine! According to the report Im a deep sleeper- ha ha ha I wish!!!! Wrong, wrong, wrong!!!!! Im 80% eastern european? I didn't need a fancy DNA test telling me that, both my parents are! What a waste of money!!!! Unbelievable.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMarch 9, 2017
Thank you for your feedback. All of the 23andMe health and wellness reports include one or more genetic markers for the trait in question. These reports do not take into account personal or family history or your lifestyle or environment. Therefore, it is not uncommon that the overall trait prediction will differ from your personal experience or family history.

The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them.

Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
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