Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Overall I'm satisfied
on October 26, 2017
Posted by: Jillian6
from Miami Beach, FL, United States
Length of ownership:1 year or longer
I like finding out my background ethnicity some of which was surprising to me but I'm disappointed in the response I get from my distant relatives when I ask for more information so I can better understand our relationship.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Thanks for the insight
on October 27, 2017
Posted by: Anonymous
from Memphis, TN, United States
Length of ownership:1 month
I bought my kit in September of 2017. I was really surprised at the Neanderthal ancestry. Most of the results were correct except for the one which said I was less likely to sneeze at sunlight. I hope that soon the genetic markers will be found for tori palatini and polydactyly, both of which I have. Thanks!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Incredible
on January 27, 2018
Posted by: catomoose
from Northern California
Length of ownership:1 year or longer
My 2nd cousin had a college class project to determine whether he was a descendant of Genghis Khan, who is thought to have sired 0.5% of the total world's population by one measure. While he was not a Khan kid, it turned out that he also did not have the genetic makeup that would account for his mother (my first cousin) being 100% Korean as we expected. It caused quite a stir in our family. 2 yrs later, about 10 members of my immediate and extended family- 1st and 2nd cousins included, used 23 and me to determine that no one who we thought was 100% Korean was even much more than half Korean, tops. We even had a DNA party with about 25 or so friends who all took the test, to determine traits such as who was the most Neanderthal, the most mixed, most unusual/ unexpected, etc...
This was a great eye opener, and an amazing and fun journey. The release of the health reports a year or so later, was an even bigger plus, providing some confirmation of suspected issues, as well as some measure of comfort for others. I am fascinated to learn that a group of my maternal line's descendants comprise native American populations going down the Pacific coast to the tip of South America, and that I also have relatives all over the world. To me, 23 and me has shown how closely intertwined and related humanity is, and how easy it is to lose sight of our journey together. I would recommend this test highly to everyone, and especially to anyone who wants to know who they are, where they came from, and the connection of man across our small planet.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
AMAZED!!!!
on February 21, 2018
Posted by: Cilya
from Biloxi, MS, USA
Length of ownership:3 months
My mother was adopted and i didn't know who my father was. After years of wanting to participate in 23 and Me my grandmother bought 6 packages for our family to do together as a Christmas gift! She had adopted 3 children one of those children had me when she was young and then my grandmother adopted me!! So we all did these tests at thanksgiving in the hopes of getting results by Christmas. Mine took a bit longer than everyone else's but man what i gift i was given!!! My results listed a half brother that i didn't know existed!!! From here I would find not only 1 half brother but my father, another half brother, a half sister and my paternal grandparents!!!!! This doesn't even count the numerous uncles, cousins, and so much more!!! 23 and Me and my MawMaw gave me more than i could have possibly dreamed!! Now it's my turn to put in the work to get to know all of these wonderful people that have been gifted to me!!! I can't say thank you enough!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
excellent
on February 21, 2018
Posted by: Diane B
from Beach, ND, USA
Length of ownership:1 year or longer
I did a 23andMe DNA test about a year after 23andMe started. I was interested in learning about my heritage and excited to find out what countries my ancestors originated from. Surprisingly, a couple years ago a half brother found me through his DNA matches. He had looked for his father his whole life. Sadly, he never got to meet his Dad since our father passed about two years before my brother found me. Thank you to 23andMe for providing this service of DNA testing.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A Gift For Life
on February 27, 2018
Posted by: Salem
from Brooklyn, NY, USA
Length of ownership:3 months
23andMe is the best gift you can give someone or yourself because it is the gift that will keep on giving. The information I learned from 23andMe is very valuable to me and my family. As much as you think you know yourself, 23andMe will teach you more. I enjoy the health and ancestry information I got on myself and I also enjoy the research aspect of 23andMe. With 23andMe I can give back to my community by contributing to important research. Also the more I contribute the more I learn about myself and others. There are so many gifts within the 23andMe product that everyday I discover something new about myself and people like me. I recommend 23andMe to everyone because it is the gift you owe yourself. Get 23andMe and Get to know yourself better and help others find out who they are as well.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Finding my past
on March 1, 2018
Posted by: Babi
from Hialeah, FL, USA
Length of ownership:1 year or longer
Some people don't want to know about their DNA or their origins. I did and I am glad to know that there is a lot more to me than I ever knew. I love that there is a small percentage of Ashkenazi, Asian, and other mixes I would have missed had it not been for this test. As I keep discovering my past, I hope to build my family tree with at least 4 or 5 generations.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointing features on the current reports
on March 21, 2018
Posted by: JayD
from North Carolina, USA
Length of ownership:1 year or longer
When I first joined 23andme, many of my relatives shared their ancestry information with me, and I was able to make notes on the main page listing matches. When the program was revised, the space for notes disappeared as well as all the shared information from my matching relatives. It has been very difficult to get them to respond to notes or share ancestry information. I believe that is partially because they think they shared it once, so why do they have to share again. Also, the directions on the current version of 23andme are very confusing to new members. Although matches can be seen, very few individuals have provided surnames of ancestors on their profile. The program was wonderful when I first joined. It provides very little useful information now. I'm very disappointed it.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 28, 2018
Thanks for your feedback. You can add notes to any of your DNA Relatives matches using the icons to the right of the compare page after clicking on their name.
DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.
We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
DNA Relatives locates other 23andMe members that match your DNA. This feature is just one of our many features, and it is important to keep in mind that our customers use our service for a variety of reasons.
We are unable to determine if or when other 23andMe customers will respond to your sharing invitations or messages. We leave the option of responding to DNA Relatives introductions solely to the customer.
Written by a customer while visiting 23andme.com