Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Was Not What We Thought
on April 19, 2017
Posted by: MomT
Length of ownership:1 month
Very disappointed....not what we expected to be receiving....We thought it was ancestry and health....Plus, I prefer something in the mail....not this reading on the internet....It was a waste of money for us..
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The information available to you from the 23andMe Personal Genome Service is presented only in the context of our web-based tools and features. 23andMe is exclusively an online service, and we do not provide a printed or printable report via mail or email.
To view your results, log in at https://www.23andme.com/user/signin/ with your account email address and your password to access and explore the information.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The information available to you from the 23andMe Personal Genome Service is presented only in the context of our web-based tools and features. 23andMe is exclusively an online service, and we do not provide a printed or printable report via mail or email.
To view your results, log in at https://www.23andme.com/user/signin/ with your account email address and your password to access and explore the information.
Written by a customer while visiting 23andme.com
Customer Rating
5
Great health features
on May 2, 2017
Posted by: Anonymous
from Florida, United States
Length of ownership:1 month
I am especially pleased with the health features of the program.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not really worth it
on May 12, 2017
Posted by: Dmantor
from Cape Cod, MA, United States
Length of ownership:1 month
Although the ads suggest interesting findings, be prepared for no surprises. There is not enough granularity in the results to be interesting if you're just "generally northwestern European.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com
Customer Rating
1
Not specific enough
on May 13, 2017
Posted by: Anonymous
from Carlsbad, CA, United States
Length of ownership:1 month
I wish I would have spent $100 on a different site!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
You can preview a full list of available reports here: https://www.23andme.com/dna-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
OK
on May 15, 2017
Posted by: barb12
from Bellows Falls Vermont
Length of ownership:1 month
I feel this was a lot of money for a very unorganized report.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Love it!!
on May 29, 2017
Posted by: Anonymous
from Richmond, VA, United States
Length of ownership:3 months
I am so glad I did, it made me realized that we are all connected. That we are one world with only one nation. We would be more kind and caring for one another. It also made me want to learn more language ( I already know Portuguese, English, Spanish and Italian). Let's travel !
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing!
on October 1, 2017
Posted by: frenchfy
from CA
Length of ownership:1 year or longer
I didn't know who my biological father was. I sent for the 23andMe kit, sent it in and discovered who my bio father was. I've since been in contact with family members. This is amazing to me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome Experience
on October 10, 2017
Posted by: Tamara
from Santa Clara, CA, United States
Length of ownership:3 months
Really a fun experience. There were a few surprises in my ethnic background that I found totally fun. But more than tracking my family history the health portion was a blast. Somehow they knew I am not a deep sleeper, don't drink caffeine, maybe thinner than the avg person in my age group, have wavy hair, etc... It has been a very enjoyable experience. I have had several friends that have done the same package and we are having fun comparing our results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com