Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
GREAT RESULTS AND ACCURATE
on January 13, 2017
Posted by: Anonymous
from West Coast
Length of ownership:3 months
My brother did the 23 and me a couple years back. When he thought he was giving me info about a distant cousin...whos mother I knew...I Knew there was something to 23 and me. I found someone during Genealogy research....who had been hidden from the family. I did the 23 and Me and so did she! I NOW Have a First Cousin and I have linked her up with a Known ( To me) (1/2) Brother! They are so Happy to have been connected. There is at least one other brother (and possible first cousin to me) of theirs. I showed him all the positive results and he has contacted 23 and Me! Thank You for bringing "Family" together!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Ancestry composition and health
on February 14, 2017
Posted by: Phoebe
from Crossville, TN, United States
Length of ownership:1 month
Don't do it! Unless you care if you are likely to taste bitter, have cheek dimples, cleft chin earlobe type, earwax type, finger and toe length or whether you have a unibrow or smell asparagus in your urine. Also the list of Carrier Status lists things that any normal person has never heard of. Don't waste your money on the health part.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Now I Know
on February 25, 2017
Posted by: Bill 1956
Length of ownership:3 months
I received 23 and Me as a Christmas gift. I was adopted and never knew what my ethnic history was. Now I know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
What did I learn?
on February 26, 2017
Posted by: Letters333
from VA, United States
Length of ownership:3 months
I'm not impressed with the information. My daughter gave the kit to me for Christmas. She works very hard for her money and I'm hate that she spent it for this.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 1, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting results.
on March 4, 2017
Posted by: Marlomom
from Virginia Beach, VA, United States
Length of ownership:1 month
I am so happy with the multitude of information I was given by using 23and me. I learned about myself! Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Inadequate
on March 5, 2017
Posted by: MMNe
from Camarillo, CA, United States
Length of ownership:1 month
If you already know that your ancestors are European Jewish, the test is a waste of time and money. It added NOTHING that we didn't know about the ancestry part.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 9, 2017
Thank you for your feedback. The 23andMe Ancestry Composition feature tells you what percent of your DNA comes from each of 31 populations worldwide. This analysis includes DNA you received from all of your recent ancestors, on both sides of your family. The results reflect where your ancestors lived before the widespread migrations of the past few hundred years.
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
1
Didappointing
on March 10, 2017
Posted by: Whyy
Length of ownership:3 months
Report was generic and I didn't get anything personal out of it. After all its my DNA but all it told me was that I'm korean...I knew that.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports. In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Opening My Eyes to History
on March 12, 2017
Posted by: the mickster
from Beaverton, OR, United States
Length of ownership:3 months
This phase of 23 and me is fascinating, as many factors are mentioned all about my life, lifestyle, history and future. It is opening doores and answering questions.A wonderful product.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com