Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Good info
on January 7, 2017
Posted by: Kalyr5
from DeForest, WI, United States
Length of ownership:1 month
It is very interesting to get such a detailed breakdown of your geniology.
Written by a customer while visiting 23andme.com
Customer Rating
2
Very general results, wouldn't waste money
on January 10, 2017
Posted by: Homosapian
from D.C., DC, United States
Length of ownership:3 months
It's definitely a cool and interesting concept but unfortunately none of my results were specific at all. It pretty much broke it into continents. I really would have preferred countries rather than "South Asia" and when I click on the drop down it just says South Asia again, and "European" and when I click on the drop down it says "broadly european." I mean I could've guessed more specific answers. It should have just said "100% homosapien"
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
1
Unsatisfactory
on January 12, 2017
Posted by: Sadface
Length of ownership:3 months
I bought this in hopes I could find my ancestry but instead I got "likely" people that are sixth, tenth etc.. cousins because a strand or two of our DNA matche. All of the other things they hypotheses about are more based of the hundreds of questions asked. In my opinion it was a waste of my time and money. It should be clearly stated that if you are interested in finding or making a family tree this is not the product for that.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care , January 18, 2017
Thank you for your feedback. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
Written by a customer while visiting 23andme.com
Customer Rating
5
GREAT RESULTS AND ACCURATE
on January 13, 2017
Posted by: Anonymous
from West Coast
Length of ownership:3 months
My brother did the 23 and me a couple years back. When he thought he was giving me info about a distant cousin...whos mother I knew...I Knew there was something to 23 and me. I found someone during Genealogy research....who had been hidden from the family. I did the 23 and Me and so did she! I NOW Have a First Cousin and I have linked her up with a Known ( To me) (1/2) Brother! They are so Happy to have been connected. There is at least one other brother (and possible first cousin to me) of theirs. I showed him all the positive results and he has contacted 23 and Me! Thank You for bringing "Family" together!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Ancestry composition and health
on February 14, 2017
Posted by: Phoebe
from Crossville, TN, United States
Length of ownership:1 month
Don't do it! Unless you care if you are likely to taste bitter, have cheek dimples, cleft chin earlobe type, earwax type, finger and toe length or whether you have a unibrow or smell asparagus in your urine. Also the list of Carrier Status lists things that any normal person has never heard of. Don't waste your money on the health part.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Now I Know
on February 25, 2017
Posted by: Bill 1956
Length of ownership:3 months
I received 23 and Me as a Christmas gift. I was adopted and never knew what my ethnic history was. Now I know.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
What did I learn?
on February 26, 2017
Posted by: Letters333
from VA, United States
Length of ownership:3 months
I'm not impressed with the information. My daughter gave the kit to me for Christmas. She works very hard for her money and I'm hate that she spent it for this.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 1, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting results.
on March 4, 2017
Posted by: Marlomom
from Virginia Beach, VA, United States
Length of ownership:1 month
I am so happy with the multitude of information I was given by using 23and me. I learned about myself! Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com