Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Nothing I did not already know
on November 14, 2016
Posted by: Babby
from Hudson, OH, United States
Length of ownership:1 month
Results were not specific enough. The questions I answered when I submitted the sample gave you enough information to reach these results.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. While there is a short ethnicity questionnaire that is associated with your profile information, these answers are not used to generate your ancestry results.
The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe. Participation in surveys is completely voluntary. Choosing not to participate will not affect your genetic data.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the $$$
on November 20, 2016
Posted by: Lizzy 1957
from New York, NY, United States
Length of ownership:3 months
Someone had bought this for me in order to see if she is related to me but the information i got was very general, to say the least. What a complete waste if time and money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 23, 2016
Thank you for your feedback. One of the features included in our service is called DNA Relatives. You can access this feature from the Tools section of your account.
DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor.
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/entries/21232021
DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor.
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/entries/21232021
Written by a customer while visiting 23andme.com
Customer Rating
1
COMPLETE WASTE OF TIME
on November 23, 2016
Posted by: scotth
from Chicago, IL, United States
Length of ownership:3 months
Weak reporting capability - paid more for the health screen and received no real info related to health...this is the same as going to a palm reader...total waste of time.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 30, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
5
History turkey revieled
on December 1, 2016
Posted by: Xyz123456
from California City, CA, United States
Length of ownership:3 months
I'm addopted and this product opened my eyes to who I truly am genetically!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of time
on December 3, 2016
Posted by: Hhhuyt
from USA
Length of ownership:1 month
If you are looking for any sort of idea about your national or racial origins, forget it. This test couldn't name what country I was from. It guessed at a hugely wide geographic area spanning 2 continents! If you want to know if you were born somewhere on planet earth this test will do that.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
5
Filling in the Blanks........
on December 9, 2016
Posted by: JoeBoy5471
from Racine, WI
Length of ownership:3 months
I had a very good of what my genetic make-up and ethnicity should be. My cousins are amateur genealogists and have documented my maternal side of the family back to 1215 AD. They ran into issues on my paternal side and really needed more information to continue the search. There was an old family rumor which needed to be confirmed. I purchased the product to potentially fill in the blanks. Without ones family tree the information has little meaning, but as one follows through things about your ancestry will become very clear. Two origins stood out as potential targets of the family rumor, French and German. Most of ones' ethnicity shows up in the last three generations, as I understand it. The punch line to my story and the missing link in my tree is that I am probably the illegitimate great great grandson of the fifteenth Cardinal of Prague Czechoslovakia. French and German is definitely the lineage of the Cardinal, going back 5-8 generations.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Too broad brush!
on December 9, 2016
Posted by: Rokok
from Sri Lanka
Length of ownership:1 month
I bought this a couple of months ago and am extremely disappointed with this!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 14, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
3
% amount of my heritage
on December 12, 2016
Posted by: Nanc
from Rhinelander, WI, United States
Length of ownership:1 week
I like knowing the % stuff but I thought it would show more specific genetics. For example: 10% Danish, 20% German, 15% Swedish, 20% Norweigen, 1% Cherrakee Indian, etc.etc.etc.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com