Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Very grateful
on January 25, 2017
Posted by: Salonius
from Los Angeles, CA, United States
Length of ownership:1 month
Very easy - information was very clear and orderly. Moreover I was profoundly surprised by some of the results. I have a whole new ethnic identity to investigate.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Fascinating, wish there were more details
on January 27, 2017
Posted by: lcr123
from San Diego, CA, United States
Length of ownership:1 month
I was surprised to find Scandinavian (3%) and Iberian (3%) in my heritage. I've traced my genealogy back 200 years minimum, and as far back as 1500s England, but never encountered Scandinavian or Iberian (Spain, Portugal). It made me think that my SWISS ancestors may have been largely Basque and my German ancestors may have been party Scandinavian. Also super surprised to find even 1% sub Saharan African at the 50% confidence level. Could it be South African Dutch, or was it Western African slaves? I wish that the percentages were more specific...for someone like myself, who's traced their family tree, I'd like to know more about WHEN the small percentages occurred. Also, I was surprised SWISS didn't come back as a finding, as my maternal grandmother's father's ancestors were 100% Swiss (the Germanic region) back to medieval times. It made me realize I need to understand the history of political changes and invasions to truly make sense of it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not What They Started Out To Be
on February 1, 2017
Posted by: Bobbyh
Length of ownership:1 month
Did the test and the results were far less than what my wife received 6 months earlier, such a predisposition for certain diseases. What I received was basic things I already knew! Waste of money...
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 8, 2017
Thank you for your feedback. As of October 21, 2015, 23andMe launched a completely new website experience to customers in the United States. The new experience includes 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Novelty Item at best
on February 15, 2017
Posted by: Gwynne
from Alabama
Length of ownership:3 months
I received the kit from my parents for a Christmas gift. I don't know how much they spent but I feel like this was a complete waste of money. I can look at myself and tell you my eyes are blue. I know for a fact that I have light brown hair. I also already knew that I could smell the asparagus chemical in my urine. That's about the most usual information that this test provided all of which I already knew. I think that this test is really just a novelty more than anything. DON'T WASTE YOUR MONEY. I wish my parents could get a refund.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on February 24, 2017
Posted by: jenniferv
from Tampa, FL, United States
Length of ownership:1 month
The information was very vague. I didn't learn anything.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 1, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
1
GET THE $99 DEAL.
on March 8, 2017
Posted by: armodillo
from augusta, ga
Length of ownership:3 months
The $199 deal promised all kinds of health reports. That report was available to my grandson, but not to my wife and me.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 9, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe will continue to seek FDA authorization to offer new reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe will continue to seek FDA authorization to offer new reports.
Written by a customer while visiting 23andme.com
Customer Rating
5
QUESTION FINALLY ANSWERED!
on March 12, 2017
Posted by: Eva H
from Danbury, CT, United States
Length of ownership:3 months
I'm adopted, so the little I know about my biological family is undocumented. I'd heard that my background was English & Irish. I was THRILLED when my results showed I'm 54% just that. A confirmation of something about my own heritage!
Further, knowing that if close enough blood relatives also make use of 23andme services, I'll be notified is almost miraculous! Imagine, the possibility of meeting an actual biological relative for the first time in my life!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
no health report
on March 13, 2017
Posted by: Lena
from Tampa, FL, United States
Length of ownership:3 months
I bought health and ancestry, report was not clear true. For example, in report I have blue eyes, for real I have brown. In report I have lactose problem , I never had.Health report say I don't have health problem, I expect you point my weakness point.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The Trait and Wellness reports provide your likelihood of having certain characteristics. While many of these traits are highly influenced by genetics, there are other non-genetic factors that affect the expression. To learn more, navigate to the report of interest and look at the Scientific Details section.
23andMe is only able to provide results for conditions covered by our currently available reports. If the condition you are interested in is not the topic of a report, you will not receive information on that condition. You can view all currently available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe is only able to provide results for conditions covered by our currently available reports. If the condition you are interested in is not the topic of a report, you will not receive information on that condition. You can view all currently available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com