Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,662 Reviews)
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product.
(
3,926 out of
5,399)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
No teeth
on January 3, 2017
Posted by: CWCw
from Hollywood, FL, United States
Length of ownership:1 month
I bought this to get information on the presence of genes that affect metabolism but the the reports provided only give information on superficial or highly unlikely genes. The section on hereditary background was ok but again lacked depth, didn't really tell me anything I
didn't already know. Don't buy the medical part not enough information to be worth it.
didn't already know. Don't buy the medical part not enough information to be worth it.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 4, 2017
Thank you for your feedback. The 23andMe Personal Genome Service does not offer a report on metabolism. You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
1
Useless Reports - Way Overpriced for what you get.
on January 11, 2017
Posted by: Squall
from Arizona, United States
Length of ownership:3 months
The health reports (carrier) are few. The traits and characteristics reports are even fewer and not the least bit interesting. I wouldn't mind if they were part of a large set of less than 300 reports (the way it used to be). But now you only get a few of these.These are examples:
* what hair color and texture you are likely to have (really?)
* you can or cannot smell asparagus in your urine ( .... )
* you can or cannot smell asparagus in your urine ( .... )
Talk about useless stuff - I don't think I need to pay the expensive fee for that. Other services apparently have even better tech now.
Ancestry - lots of little facts and tidbits, I'll concede that. But even that felt a little shallow.
Basically: Overpriced for what you get.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards.
You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very grateful
on January 25, 2017
Posted by: Salonius
from Los Angeles, CA, United States
Length of ownership:1 month
Very easy - information was very clear and orderly. Moreover I was profoundly surprised by some of the results. I have a whole new ethnic identity to investigate.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Fascinating, wish there were more details
on January 27, 2017
Posted by: lcr123
from San Diego, CA, United States
Length of ownership:1 month
I was surprised to find Scandinavian (3%) and Iberian (3%) in my heritage. I've traced my genealogy back 200 years minimum, and as far back as 1500s England, but never encountered Scandinavian or Iberian (Spain, Portugal). It made me think that my SWISS ancestors may have been largely Basque and my German ancestors may have been party Scandinavian. Also super surprised to find even 1% sub Saharan African at the 50% confidence level. Could it be South African Dutch, or was it Western African slaves? I wish that the percentages were more specific...for someone like myself, who's traced their family tree, I'd like to know more about WHEN the small percentages occurred. Also, I was surprised SWISS didn't come back as a finding, as my maternal grandmother's father's ancestors were 100% Swiss (the Germanic region) back to medieval times. It made me realize I need to understand the history of political changes and invasions to truly make sense of it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not What They Started Out To Be
on February 1, 2017
Posted by: Bobbyh
Length of ownership:1 month
Did the test and the results were far less than what my wife received 6 months earlier, such a predisposition for certain diseases. What I received was basic things I already knew! Waste of money...
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 8, 2017
Thank you for your feedback. As of October 21, 2015, 23andMe launched a completely new website experience to customers in the United States. The new experience includes 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Novelty Item at best
on February 15, 2017
Posted by: Gwynne
from Alabama
Length of ownership:3 months
I received the kit from my parents for a Christmas gift. I don't know how much they spent but I feel like this was a complete waste of money. I can look at myself and tell you my eyes are blue. I know for a fact that I have light brown hair. I also already knew that I could smell the asparagus chemical in my urine. That's about the most usual information that this test provided all of which I already knew. I think that this test is really just a novelty more than anything. DON'T WASTE YOUR MONEY. I wish my parents could get a refund.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 15, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on February 24, 2017
Posted by: jenniferv
from Tampa, FL, United States
Length of ownership:1 month
The information was very vague. I didn't learn anything.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 1, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
1
GET THE $99 DEAL.
on March 8, 2017
Posted by: armodillo
from augusta, ga
Length of ownership:3 months
The $199 deal promised all kinds of health reports. That report was available to my grandson, but not to my wife and me.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 9, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe will continue to seek FDA authorization to offer new reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe will continue to seek FDA authorization to offer new reports.
Written by a customer while visiting 23andme.com