Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
What about the Y chromosome?
on June 21, 2018
Posted by: the don
from california
Length of ownership:1 year or longer
This is a very female centric analysis, where are the Y chromosome analysis? Why is there nothing there?
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, June 29, 2018
Thanks for your feedback. 23andMe analyzes autosomal DNA, mitochondrial DNA, and Y-chromosome DNA (males only), and uses SNPs for both Y chromosome and mitochondrial DNA analyses. Other genetic ancestry services may use STRs for the Y chromosome and sequencing for mitochondrial DNA. The information provided by STRs and SNPs is not directly comparable. Some people may learn more from one analysis method, while others get more out of the other.
The majority of our features, such as DNA Relatives and Ancestry Composition, analyze your autosomal DNA, which you inherited in equal parts from your father and your mother. Therefore, your results will be a reflection of both your paternal and maternal ancestry. These features generally report on your ancestry from within the past 5-10 generations.
The majority of our features, such as DNA Relatives and Ancestry Composition, analyze your autosomal DNA, which you inherited in equal parts from your father and your mother. Therefore, your results will be a reflection of both your paternal and maternal ancestry. These features generally report on your ancestry from within the past 5-10 generations.
Written by a customer while visiting 23andme.com
Customer Rating
4
More Information about African ethnic identities.
on December 31, 2018
Posted by: Anonymous
from Philadelphia, PA
Length of ownership:1 year or longer
I would like to thank 23 and Me for revealing a lot about my ancestry. I would like to get more detailed knowledge about my African and Native American ancestry, in the form of specific tribes, etc..
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
very disappinted in my "experience" with 23andMe
on November 13, 2016
Posted by: Marta
from Florida, United States
Length of ownership:1 month
Dear 23andMe, I'm very very disappointed in my "experience"!
Before my son married he went to 23andMe for his DNA tests and was satisfied. Now, he's looking into having a child and asked help for us to make the same DNA test with 23andMe. Nothing compares except the ancestry and frankly to know that I have fair skin and brown eyes for $180 is a joke.
Therefore, NO !!! I will not recommend anyone to have an "experience" with 23andMe, not even my husband, his father.
Before my son married he went to 23andMe for his DNA tests and was satisfied. Now, he's looking into having a child and asked help for us to make the same DNA test with 23andMe. Nothing compares except the ancestry and frankly to know that I have fair skin and brown eyes for $180 is a joke.
Therefore, NO !!! I will not recommend anyone to have an "experience" with 23andMe, not even my husband, his father.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, November 16, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome i love it! Happy with it all.
on November 22, 2016
Posted by: Queen B
from California, United States
Length of ownership:1 month
I've had it for approx 2-3 weeks And I'm happy with my ancestry , amazing a lot of things I didn't know I'm glad my husband. Purchased it for my. 56th birthday.,i would.have never thought of a gift such as mine! Total awesomeness!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
What a letdown
on December 3, 2016
Posted by: Gene Ohm
from Philadelphia, PA
Length of ownership:3 months
I'm struggling to find something positive to say... It was the best test tube I've ever spit into?
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 8, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
You are kidding, right?
on December 9, 2016
Posted by: Sue3
Length of ownership:3 months
Testing for exotic chromosomal anomalies without testing for more pressing genetic predispositions such as certain types of cancers, dementias, etc.
under-representation of every population with the exception of European- caucazoid. Test results cannot be generalized for these low rep genetics unless studies were fully controlled- pretty much impossible. No warning or notice that this test is not generalizable.
under-representation of every population with the exception of European- caucazoid. Test results cannot be generalized for these low rep genetics unless studies were fully controlled- pretty much impossible. No warning or notice that this test is not generalizable.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 14, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
1
Useless and uninteresting information.
on December 11, 2016
Posted by: Crishwa
from Kent, WA, United States
Length of ownership:1 week
Information is obvious like I have light hair and light eyes. The 41 carrier diseases are obscure, never heard of them. It confirmed what I already knew about my ancestry from family discussions. feel I wasted $200.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 14, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
Written by a customer while visiting 23andme.com
Customer Rating
5
Wow, I never knew...
on December 20, 2016
Posted by: Casca63
from Norfolk, VA, United States
Length of ownership:3 months
We did my daughter ancestry because she was curious and we really had no idea about my wife's side of the family. Once we received the results we spent an hour or two reading over the results and calling other family members asking "did you know we have this or that in our background". My daughter's results have prompted my wife and I to do our next and we are trying to get remaining parents and grandparents to do theirs as well. This has been a real eye opening experience and I am very pleased we chose 23andMe to do the job.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com