Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
So What?
on December 17, 2016
Posted by: FTBS
from Georgia, United States
Length of ownership:3 months
It didn't show me anything I didn't already know and the information is so general it could (and does) apply to 90% of the US population. Waste of money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 21, 2016
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
1
Not really worth it
on December 23, 2016
Posted by: Depascal
from Wall New Jersey
Length of ownership:1 month
I thought I was going to have a detailed testing to find out the origins and history of my background but it doesn't give you any history and basically just tells you what you probably know now about yourself
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
I found my biological family
on March 12, 2017
Posted by: Jessicamc
from Pearland, TX, United States
Length of ownership:1 month
Thank you 23andMe for helping me find my biological family. I spoke to my mother for the first time last week. She said she loves me and had always hoped I would find her one day.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
To broad not enough on details
on March 14, 2017
Posted by: Paty68
from San Antonio, TX, United States
Length of ownership:1 month
I was lucky to have been gifted 23and me. I do not recommend the product unless it is made more detailed to the consumers.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Missed the boat
on March 20, 2017
Posted by: Sad guy
from Macon, GA, United States
Length of ownership:3 months
Many of the results were not accurate some had the wrong information
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 22, 2017
Thank you for your feedback. Most human traits are complex, meaning they are not determined by a single factor. Even when we find genetic factors that have a large effect on a trait, they still explain only a portion of it. This means that we can only determine the likelihood of having that trait. That means there is still the chance of not having that trait.
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Written by a customer while visiting 23andme.com
Customer Rating
1
Pretty useless
on April 15, 2017
Posted by: Nancyness
from Colorado, United States
Length of ownership:1 month
I learned that I'm 64% British and Irish...not even sure which is greater. The map is useless and the references pertaining to my 'Neanderthal' component is such a load of tripe I can't believe I paid money to receive this incredibly useless information. Perhaps I'm missing something but the data provided is far too limited.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
The 23andMe Ancestry Composition feature tells you what percent of your DNA comes from each of 31 populations worldwide. This analysis includes DNA you received from all of your recent ancestors, on both sides of your family. The results reflect where your ancestors lived before the widespread migrations of the past few hundred years.
When people first arrived in the region now known as Great Britain, which includes England, Scotland and Wales, as well as the region of Ireland tens of thousands of years ago, these two regions were physically joined to one another. Today the people of these regions descend from Celtic, Saxon, and Viking ancestors.
https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
The 23andMe Ancestry Composition feature tells you what percent of your DNA comes from each of 31 populations worldwide. This analysis includes DNA you received from all of your recent ancestors, on both sides of your family. The results reflect where your ancestors lived before the widespread migrations of the past few hundred years.
When people first arrived in the region now known as Great Britain, which includes England, Scotland and Wales, as well as the region of Ireland tens of thousands of years ago, these two regions were physically joined to one another. Today the people of these regions descend from Celtic, Saxon, and Viking ancestors.
https://customercare.23andme.com/hc/en-us/categories/201645477-Reports
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing product!
on April 24, 2017
Posted by: JH78
Length of ownership:3 months
I had no idea how much information I would learn from 23andMe! I thought I was mostly German; turns out, my genetic history is quite diverse! It was so cool sharing this information with family and friends, and I bought a kit for my mom to find out how much DNA we share. It was also very comforting to know I was not a carrier for most of the genetic diseases tested; at the same time, it was very empowering to learn that I did carry variants for two different diseases. This is the type of knowledge that I feel every person should have as soon as possible in life. I'd recommend the Health + Ancestry as a gift for anyone.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Shocking results!
on May 31, 2017
Posted by: Meems
from Upper Darby, PA, United States
Length of ownership:1 month
I expected the German and the Irish in my family tree, but the Native American and the African and sub Sahara was quite a shock!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com