Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
So happy I did this!
on November 16, 2018
Posted by: JennH
from Olean, NY
Length of ownership:6 months
I wanted to do 23 and me mainly for the Health reports but after getting it it was the Ancestry part that gave us (my family) a huge surprise! We have relatives close by now that we would probably have never known if it wasn't for doing this test. Our family just got a lot bigger!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I am so in love with 23 and Me!!!
on December 1, 2019
Posted by: BarbaraAnnie
from North Augusta, SC
Length of ownership:3 months
I just love this site! I have been able to see and contact people who are actually related to me from specific lines - my Norwegian grandparents! I have never really found any relatives from this side of the family so this is so exciting for me! And the health tests have given me such an insight into my families health issues. I absolutely recommend this as one of the best gifts you can give someone who is interested in their genealogy!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Bonanza of information!
on May 31, 2020
Posted by: Sunshine 2
from St Johns, Arizona
Length of ownership:3 months
23andMe has been a bonanza of information on heritage, DNA, health, traits. It has been a wonderful diversion in this social distancing time. But it has also given me so much family history. I have connected with cousins I never knew personally. I have gotten pictures and stories about my parents and ancestors. So many new friends.
And the DNA tests showed predispositions for illness that have shown up recently. The reference to 23andMe helped the doctors to realize this will be an ongoing condition for life and influenced their treatment. This has been a great blessing
And the DNA tests showed predispositions for illness that have shown up recently. The reference to 23andMe helped the doctors to realize this will be an ongoing condition for life and influenced their treatment. This has been a great blessing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Family is
on October 16, 2022
Posted by: Cmwill
from Henderson county, nc
Length of ownership:1 month
Glad I did this my husband used the other brand of ancestry I wanted to know more. Just sad that mother and father had both pasted and don't have that link to know
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Useless for Eastern Europeans
on August 22, 2024
Posted by: 1978fan
from Milford, NJ
Length of ownership:3 months
This was a huge disappointment. My girlfriend did it before me and she got percentages for countries that she was from so I wanted to see if I was more Lithuanian or Ukrainian. Of course I didn’t get that. I got less than even being told I was Lithuanian and Ukrainian. I was told I was from Eastern Europe, which contains six other countries. Thanks for nothing. After Reading other reviews online of people who are disappointed just like me I think you should put it disclaimer on your website that it doesn’t work for Eastern European people. It would saved me some money. Bitterly disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of Money
on November 8, 2024
Posted by: Waste of Money
from California
Length of ownership:6 months
Didn’t tell me anything I didn’t know. Went on & on & on why I probably don’t have dimples. Barely any other family members signed up. & now company being sold. HUGE MISTAKE.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
VERY EXPENSIVE! Not worth it.
on January 28, 2017
Posted by: Kdarwin
from Grants Pass, OR, United States
Length of ownership:3 months
Was not worth it for me. I did not find out one new thing. They talk you into adding the Medical Traits onto it for another $100.00. Then it is emailed to you within minutes. Turns out it's just calculations that they already have from the previous testings.
The diseases they look for, if you had them or carried them, you would have already known.
I would only recommend this to people who have absolutely no information about their heritage.
The diseases they look for, if you had them or carried them, you would have already known.
I would only recommend this to people who have absolutely no information about their heritage.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 1, 2017
Thank you for your feedback. The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe.
The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
Written by a customer while visiting 23andme.com
Customer Rating
5
Find relatives you never knew you had!!
on November 20, 2018
Posted by: Deb Z
from NY
Length of ownership:1 year or longer
My son bought me 23 and me Health and Ancestry for Christmas last year. Over the summer I got a hit which told me I had a new match. Long story short, I found a sister that I never knew existed. My siblings and I met her and her daughter this summer. It was awesome!!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com