Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Useless for Eastern Europeans
on August 22, 2024
Posted by: 1978fan
from Milford, NJ
Length of ownership:3 months
This was a huge disappointment. My girlfriend did it before me and she got percentages for countries that she was from so I wanted to see if I was more Lithuanian or Ukrainian. Of course I didn’t get that. I got less than even being told I was Lithuanian and Ukrainian. I was told I was from Eastern Europe, which contains six other countries. Thanks for nothing. After Reading other reviews online of people who are disappointed just like me I think you should put it disclaimer on your website that it doesn’t work for Eastern European people. It would saved me some money. Bitterly disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of Money
on November 8, 2024
Posted by: Waste of Money
from California
Length of ownership:6 months
Didn’t tell me anything I didn’t know. Went on & on & on why I probably don’t have dimples. Barely any other family members signed up. & now company being sold. HUGE MISTAKE.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
VERY EXPENSIVE! Not worth it.
on January 28, 2017
Posted by: Kdarwin
from Grants Pass, OR, United States
Length of ownership:3 months
Was not worth it for me. I did not find out one new thing. They talk you into adding the Medical Traits onto it for another $100.00. Then it is emailed to you within minutes. Turns out it's just calculations that they already have from the previous testings.
The diseases they look for, if you had them or carried them, you would have already known.
I would only recommend this to people who have absolutely no information about their heritage.
The diseases they look for, if you had them or carried them, you would have already known.
I would only recommend this to people who have absolutely no information about their heritage.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, February 1, 2017
Thank you for your feedback. The data that we report is strictly genetic information regarding your genotype (e.g. the A’s, T’s, C’s, and G’s at particular locations in your genome), generated through processing of your saliva by 23andMe.
The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
Written by a customer while visiting 23andme.com
Customer Rating
5
Find relatives you never knew you had!!
on November 20, 2018
Posted by: Deb Z
from NY
Length of ownership:1 year or longer
My son bought me 23 and me Health and Ancestry for Christmas last year. Over the summer I got a hit which told me I had a new match. Long story short, I found a sister that I never knew existed. My siblings and I met her and her daughter this summer. It was awesome!!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Health and Ancestry...a real eye-opener!
on February 6, 2019
Posted by: Mary T
from Colorado
Length of ownership:1 year or longer
Although the DNA results did not surprise me, the health results were so interesting and helpful.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Good Fun Experience
on December 10, 2022
Posted by: TheDeadPhish
from West Chester, PA
Length of ownership:1 month
I have 3 kids, and had never met anybody I was biologicly related to. Curiousity as well as wanting to know about health issues that either myself or children might have to deal with were the main reason for investing in a kit. The kit has put in contact with quite a few people I never met but am directly related to, and it's been a blast. Along with this, the information I received about my health from 23andMe matched both conditions I was aware of as well as conditions my new found relatives were able to confirm. Getting the results for my Ancestry Composition was good fun as well. Definitely a fun experience I would strongly suggest.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I am impressed
on March 8, 2023
Posted by: ms2003
from Palm Beach Gardens, FL
Length of ownership:6 months
We bought the complete package especially because of the health information and any genetic diseases one should know about. There was a health pre-disposition for a certain diagnosis (which was being treated before this test) and 23 & me had included what to do to avoid such condition one is predisposed to. It also showed another gene which we should know about and the doctors would rarely guessed to test for. Nothing to worry about in this case, but good to know for the wider family. More and more people keep testing, so we have more and more DNA relatives and connected with some of them, exchanging information. Also, there was a rumor in the family and DNA does not lie. It has been confirmed. It is interesting to know where our DNA really came from. I like 23 & me better than Ancestry. People were moving around. 23 & me even found our 3700 year old predecessor on one side and even older one on the other side. And thanks to DNA testing on historic sites, we keep learning more. There is so much more information, your haplogroup, traits, what time one gets up, it is amazing.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Ancestry
on August 26, 2018
Posted by: Ishskwaday
from Florida
Length of ownership:3 months
Our family is Native American Indian and you haven't correctly identified that sample of my DNA.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 4, 2018
Thank you for your feedback. It is important to note that sometimes, even if a person's great, great grandmother, for instance, was considered to be Native American, the DNA does not reveal the Native American ancestry because evidence is lost each generation. In general, however, Native American ancestry within the last few generations is likely to reveal itself through our features
Written by a customer while visiting 23andme.com