Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Not comprehensive
on October 26, 2017
Posted by: Comeon
from Cleveland, OH, United States
Length of ownership:1 month
Although it is very interesting, and a lot of information is provided about one's genetic background, I was expecting to see genetic likelihood for other diseases. For example, breast cancer.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Very interesting
on November 28, 2017
Posted by: pudge
from Antioch, CA, United States
Length of ownership:6 months
I wish you had included my positive results for BRACA2 and STEP2 genes. You have increased my family,and for that I am grateful.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A great service!
on December 15, 2017
Posted by: Anonymous
from Chico, CA, United States
Length of ownership:1 year or longer
I have both chatted with people sharing my family history and stories and gained knowledge of health issues and challenges.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Please add EDS, endometriosis, and pcos
on July 20, 2018
Posted by: Lb2013
from OH
Length of ownership:1 year or longer
Please add the above results to the diagnosis/ carrier page as applicable. Thank you.
Otherwise this is a great thing to have under my belt.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed in my ancestry report
on September 20, 2018
Posted by: Trapt
from Los Angeles
Length of ownership:1 month
I expected to see a lot more details in my ancestry report instead of French/German and Broadly European etc. I was born in Germany but what I really wanted to know is if the rumors of having ancestors from the Basque region were true, but I can't tell. The report didn't show even parts of a country that could lead me to finding some family tree records there. I feel like I have learned nothing. I'm glad that the health report seems to say I am pretty healthy. I don't know. This wasn't really what I was hoping for.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 21, 2018
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
Your results can be considered a living analysis. Using thousands of reference individuals, we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Your results can be considered a living analysis. Using thousands of reference individuals, we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
3
Very Interesting
on November 5, 2018
Posted by: Anonymous
from Whitwell, TN
Length of ownership:6 months
It would be nice to find out if there are any mental illnesses that run in the family and examples of what medications are the best for certain illnesses. I liked that I was able to find out how the Irish migrated from Ireland and that I am not only Irish on my mother's side. Can't wait to see what my brother's tells me about my father's side. I'm thinking of getting a kit for my mother and one of her brothers so we can explore more into our families DNA and HEALTH. I have gotten to compare my Ancestry with two of my mother's sisters. It is very interesting and to think I could be related somehow to my best friend who lives in the UK. That would be AWESOME. Can't wait see what else I'm able to find out about myself. Sometimes the questions are hard to understand, some seem like trick questions and that makes it harder to determine the DNA/HEALTH.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Learned ALOT
on November 9, 2018
Posted by: KL91
from Pittsburgh,PA
Length of ownership:1 year or longer
I learned a lot about my family and health history! A lot of useful information that I am glad I was able to get! It was especially great because my mom was a foster child, so we didn't know much about her or her family history- and we have a lot of health issues , so it was nice to learn about things on a deeper level.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So happy I did this!
on November 16, 2018
Posted by: JennH
from Olean, NY
Length of ownership:6 months
I wanted to do 23 and me mainly for the Health reports but after getting it it was the Ancestry part that gave us (my family) a huge surprise! We have relatives close by now that we would probably have never known if it wasn't for doing this test. Our family just got a lot bigger!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com