Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Please add EDS, endometriosis, and pcos
on July 20, 2018
Posted by: Lb2013
from OH
Length of ownership:1 year or longer
Please add the above results to the diagnosis/ carrier page as applicable. Thank you.
Otherwise this is a great thing to have under my belt.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointed in my ancestry report
on September 20, 2018
Posted by: Trapt
from Los Angeles
Length of ownership:1 month
I expected to see a lot more details in my ancestry report instead of French/German and Broadly European etc. I was born in Germany but what I really wanted to know is if the rumors of having ancestors from the Basque region were true, but I can't tell. The report didn't show even parts of a country that could lead me to finding some family tree records there. I feel like I have learned nothing. I'm glad that the health report seems to say I am pretty healthy. I don't know. This wasn't really what I was hoping for.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 21, 2018
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
Your results can be considered a living analysis. Using thousands of reference individuals, we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Your results can be considered a living analysis. Using thousands of reference individuals, we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
3
Very Interesting
on November 5, 2018
Posted by: Anonymous
from Whitwell, TN
Length of ownership:6 months
It would be nice to find out if there are any mental illnesses that run in the family and examples of what medications are the best for certain illnesses. I liked that I was able to find out how the Irish migrated from Ireland and that I am not only Irish on my mother's side. Can't wait to see what my brother's tells me about my father's side. I'm thinking of getting a kit for my mother and one of her brothers so we can explore more into our families DNA and HEALTH. I have gotten to compare my Ancestry with two of my mother's sisters. It is very interesting and to think I could be related somehow to my best friend who lives in the UK. That would be AWESOME. Can't wait see what else I'm able to find out about myself. Sometimes the questions are hard to understand, some seem like trick questions and that makes it harder to determine the DNA/HEALTH.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Learned ALOT
on November 9, 2018
Posted by: KL91
from Pittsburgh,PA
Length of ownership:1 year or longer
I learned a lot about my family and health history! A lot of useful information that I am glad I was able to get! It was especially great because my mom was a foster child, so we didn't know much about her or her family history- and we have a lot of health issues , so it was nice to learn about things on a deeper level.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So happy I did this!
on November 16, 2018
Posted by: JennH
from Olean, NY
Length of ownership:6 months
I wanted to do 23 and me mainly for the Health reports but after getting it it was the Ancestry part that gave us (my family) a huge surprise! We have relatives close by now that we would probably have never known if it wasn't for doing this test. Our family just got a lot bigger!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I am so in love with 23 and Me!!!
on December 1, 2019
Posted by: BarbaraAnnie
from North Augusta, SC
Length of ownership:3 months
I just love this site! I have been able to see and contact people who are actually related to me from specific lines - my Norwegian grandparents! I have never really found any relatives from this side of the family so this is so exciting for me! And the health tests have given me such an insight into my families health issues. I absolutely recommend this as one of the best gifts you can give someone who is interested in their genealogy!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Bonanza of information!
on May 31, 2020
Posted by: Sunshine 2
from St Johns, Arizona
Length of ownership:3 months
23andMe has been a bonanza of information on heritage, DNA, health, traits. It has been a wonderful diversion in this social distancing time. But it has also given me so much family history. I have connected with cousins I never knew personally. I have gotten pictures and stories about my parents and ancestors. So many new friends.
And the DNA tests showed predispositions for illness that have shown up recently. The reference to 23andMe helped the doctors to realize this will be an ongoing condition for life and influenced their treatment. This has been a great blessing
And the DNA tests showed predispositions for illness that have shown up recently. The reference to 23andMe helped the doctors to realize this will be an ongoing condition for life and influenced their treatment. This has been a great blessing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Family is
on October 16, 2022
Posted by: Cmwill
from Henderson county, nc
Length of ownership:1 month
Glad I did this my husband used the other brand of ancestry I wanted to know more. Just sad that mother and father had both pasted and don't have that link to know
I would recommend this to a friend!
Written by a customer while visiting 23andme.com