Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
My Experiences
on January 23, 2019
Posted by: John B
from Chicago area
Length of ownership:1 year or longer
I have been in 23 & Me for 3 years and have found it fascinating to see what me DNA can tell me about health situations and other predispositions. One thing that I thing is strange is to find relatives like 5th and 6th cousins. Not that they matter to me, but I think some people do this DNA testing and are surprised when a close relative shows up. For example, I have a Nephew that turned up, we exchanged a few messages and he went dark. If you are afraid of finding a potential close relative don't do this. I did it to find relatives as I was adopted and have nothing as far a true relatives.
On the whole my ex[experience has been positive. I give it 4 1/2 donuts out of 5.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth it!
on December 11, 2016
Posted by: Yaya
from Cincinnati, OH, United States
Length of ownership:1 month
Not specific enough regarding region of ancestry. Just not much information
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 14, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
1
Awful
on January 4, 2017
Posted by: Unhappy1234
Length of ownership:1 month
Did not deliver on what it promises will be tryi g to get a refund
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on January 5, 2017
Posted by: Mrs Gramps
from Hot Springs, AR, United States
Length of ownership:3 months
Unless you know nothing of your family history don't waste the money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth $200
on January 7, 2017
Posted by: Drew12
from Wisconsin, United States
Length of ownership:3 months
I was hoping to find out more info on some medical issues. The information I got from this was so vague. A lot of the info I got was just pointless as well. Do I flush if I drink for instance. I already knew I was Eastern European so I guess if that's what you want to know go ahead and spend the money but all of the other info I got was either stupid or slot if it said undetermined.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Limited information
on March 9, 2017
Posted by: Reveprose
from Nashville, TN, United States
Length of ownership:3 months
This test was not what I was hoping it to be. The information was very general grouping Irish and British then French and German and I would have liked more specifics. Would have liked more info on the Neanderthal gene instead of you're 309 and our highest is 400. I also was hoping for an option to connect with others who had part of the same DNA if they were interested in connecting but this is not an option. I was overall disappointed with this test.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 17, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
You can extend a sharing invitation to DNA Relatives by clicking on the individual's name within your DNA Relatives list. Learn more about sharing, at: https://customercare.23andme.com/hc/sections/202636087
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
You can extend a sharing invitation to DNA Relatives by clicking on the individual's name within your DNA Relatives list. Learn more about sharing, at: https://customercare.23andme.com/hc/sections/202636087
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of time & money
on March 22, 2017
Posted by: Janic
from Maryland, United States
Length of ownership:3 months
Waste of time & money if one is interested in
Health information .
Health information .
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not enough detail
on March 24, 2017
Posted by: SJ48
Length of ownership:3 months
Too general descriptions of countries to understand where they are. Broadly NW European or Sub Sahara Africa doesn't tell me anything.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 29, 2017
Thank you for your feedback. To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry-composition-guide/
The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com