Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great service
on June 4, 2017
Posted by: Carly
from Exeter, RI, United States
Length of ownership:3 months
I was very happy that the results were so in depth.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Really good idea and you learn alot
on December 13, 2017
Posted by: KCox
from Lake Havasu City, AZ, United States
Length of ownership:1 month
Ever wonder who or where you came from? This will give you an Idea of who you are. I was not expecting to have the feeling of belonging to the to something like I had. Its worth it, as you will be more then interested in what your results are.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed
on May 19, 2017
Posted by: Scubagirl
from Snyder, TX, United States
Length of ownership:1 month
My 23&me was a mirror to my husbands 23&me. How could everything be the same? Hmmmm
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 24, 2017
Thank you for your feedback. Providing each and every one of our customers with accurate data is a top priority for 23andMe. If you have questions about the results you received from 23andMe, contact our Customer Care Team. Submit a request here: http://23me.co/23andMeCC
Written by a customer while visiting 23andme.com
Customer Rating
5
I have an IDENTICAL TWIN?!
on November 8, 2018
Posted by: tiftif615
from Springfield, OH
Length of ownership:6 months
I bought a 23andMe kit because I was interested to find out if I had a genetic marker for Alzheimer's since both my mom's parents had it, and she most likely is developing it. (spoiler alert, I do). I was so intrigued by all the results I got that I convinced my sister to get a kit too. She's my twin and only sibling. We were always told we were fraternal because that's what the doctors told my parents. Well, guess what? They were wrong! We are IDENTICAL TWINS!! How cool is that?!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My Experiences
on January 23, 2019
Posted by: John B
from Chicago area
Length of ownership:1 year or longer
I have been in 23 & Me for 3 years and have found it fascinating to see what me DNA can tell me about health situations and other predispositions. One thing that I thing is strange is to find relatives like 5th and 6th cousins. Not that they matter to me, but I think some people do this DNA testing and are surprised when a close relative shows up. For example, I have a Nephew that turned up, we exchanged a few messages and he went dark. If you are afraid of finding a potential close relative don't do this. I did it to find relatives as I was adopted and have nothing as far a true relatives.
On the whole my ex[experience has been positive. I give it 4 1/2 donuts out of 5.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth it!
on December 11, 2016
Posted by: Yaya
from Cincinnati, OH, United States
Length of ownership:1 month
Not specific enough regarding region of ancestry. Just not much information
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 14, 2016
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
1
Awful
on January 4, 2017
Posted by: Unhappy1234
Length of ownership:1 month
Did not deliver on what it promises will be tryi g to get a refund
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information.
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on January 5, 2017
Posted by: Mrs Gramps
from Hot Springs, AR, United States
Length of ownership:3 months
Unless you know nothing of your family history don't waste the money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 18, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.
We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.
To view a full list of the reference populations, please click the blue "See all 31 tested populations" link under your Ancestry Composition results.
Written by a customer while visiting 23andme.com