Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
23 and Me Health is a Lifesaver!
on November 13, 2018
Posted by: Wendy65
from Northeast, TN
Length of ownership:6 months
My boyfriend bought me the Health and Ancestry Service kit for Valentine's Day, due to numerous health issues I was having. I am so glad he did! It showed that I had two of the genes for Hereditary Hemochromatosis. I showed my Oncologist and she had me tested further to confirm the diagnosis. I had every symptom of HH and no one had ever tested me. I'm 53 and already have some damage from HH but hopefully, this new diagnosis will prevent any more damage and allow me to live much longer. Thanks so much 23 and Me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Glad we chose 23andMe
on November 23, 2022
Posted by: Salty Stony
from Fort Myers Fl
Length of ownership:1 month
If budget permits purchase the upgraded package(s) offered. Going deeper than ancestry and learn about potential health risks. Just the full year membership for access to countless health reports is worth the cost. And purchase more than one kit for yourself. Purchase kits for family members. The time my wife and me have spent sharing our results have led to countless hours of enjoyment. You'll be glad you did.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Unhappy
on September 27, 2022
Posted by: POconnell
from California
Length of ownership:3 months
Very vague. Do not waste your money. There is no hard copy of anything.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, December 16, 2022
The 23andMe Health + Ancestry Service provides 180+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/. Additionally, The information available to you from 23andMe is presented only in the context of our web-based tools and features. 23andMe is exclusively an online service, and we do not provide a printed report via mail or email.
Written by a customer while visiting 23andme.com
Customer Rating
5
The information is great.
on April 8, 2021
Posted by: LIL MAN 01
from Silver lake, IND.
Length of ownership:3 months
I didn't think about it until my wife brought it up. I'm very happy I did. It's exciting.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money!!
on December 29, 2016
Posted by: Mark 904
from Islip, NY, United States
Length of ownership:1 month
An advertisement I ready stated there would be information about Dimentia & Alzhiemers, but the health reports were mostly about rare diseases. Tge other DNA analysis is 1/2 the price and doesn't include this ridiculous information about rare diseases.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, January 4, 2017
Thank you for your feedback. We do not currently offer reports on hereditary risks for diseases like cancer, heart disease and other serious health risks.
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
To see the full list of the topics addressed by our health reports, please visit:
https://www.23andme.com/dna-health-ancestry/
We are working hard to meet your expectations on the types of reports we offer. In the future, we hope to offer reports about genetic risk for serious health conditions.
To see the full list of the topics addressed by our health reports, please visit:
https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Garbage!
on December 30, 2016
Posted by: Hugely Disappointed
from Idaho, United States
Length of ownership:1 month
This product is total garbage and not anything like it is advertised!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care , January 4, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
1
Frustrating
on July 2, 2018
Posted by: JMW030
from North Dakota
Length of ownership:3 months
I purchased 4 kits for myself and family. I have to say this was the worst as far as results. 90%+ of my results were totally incorrect. I am talking about the health and traits. What a waste of money!!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, Customer Care, July 11, 2018
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards.
Most human traits are complex, meaning they are not determined by a single factor. Even when we find genetic factors that have a large effect on a trait, they still explain only a portion of it. This means that we can only determine the likelihood of having that trait. That means there is still the chance of not having that trait.
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at: http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Most human traits are complex, meaning they are not determined by a single factor. Even when we find genetic factors that have a large effect on a trait, they still explain only a portion of it. This means that we can only determine the likelihood of having that trait. That means there is still the chance of not having that trait.
Many other factors influence traits, including your ancestry, other genes, and other non-genetic factors. That’s why we also include a section in each report that talks about some of these other factors. The results are based only on specific genetic factors that we know about now, but our predictions may get better as we learn more.
Read more at: http://blog.23andme.com/23andme-and-you/23andme-how-to/the-new-23andme-experience-a-look-at-our-trait-reports/#frRJgdOBi5DI64Ey.99
Written by a customer while visiting 23andme.com
Customer Rating
5
Very Intriguing
on November 11, 2018
Posted by: twinqt
from Boise ID
Length of ownership:1 year or longer
I love learning about my ancestry but have also gained some very important medical information. A variant for Factor V Leiden was detected so I got tested and low and behold I have it. I am grateful to know this information because it increases my risk for a blood clot and is very important to know when I undergo surgery. I highly recommend purchasing, you will not regret it!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com