Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Found half brother and paternal father
on March 11, 2021
Posted by: Zaazaa53
from Foley, AL
Length of ownership:3 months
Found out in October 2020 that who I had thought was my father for 67 years was not in fact my paternal father. My Ancestry update revealed I was a half aunt to my Niece. Which sent me on a quest to find my true Paternal parent. Anyone that would know is dead.
I purchased a 23&Me kit in October when it was on sale. Sent in the test, and the results came in the end of February. There was my half brother and numerous cousins. Our father passed away in 1996. However, I can start to fill in my missing medical history now.
So interesting to finally see people who resemble me. All three of us have a very distinct cleft in our chins.
I purchased a 23&Me kit in October when it was on sale. Sent in the test, and the results came in the end of February. There was my half brother and numerous cousins. Our father passed away in 1996. However, I can start to fill in my missing medical history now.
So interesting to finally see people who resemble me. All three of us have a very distinct cleft in our chins.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My DNA results changed my life forever!
on March 7, 2021
Posted by: Rhonda
from Michigan
Length of ownership:3 months
I am adopted and met my birth mom 23 years ago, she gave me the kit for a Christmas gift. I received my results and I found my half sister and she connected me to my birth father! My life is forever changed for the better! This kit is amazing how one little DNA test can connect families like mine, I’ll be taking a road trip and meeting my new sister on my 50th Birthday April 2nd. All thanks to 23 & me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A few surprises
on May 10, 2021
Posted by: Anbl
from texas
Length of ownership:1 month
I knew most of my recent ancesters. It was those of long past that was a surprise to me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fabulous
on May 22, 2021
Posted by: Lynn68
from Franklin Ohio
Length of ownership:1 month
I was asked to submit to 23 & Me by a half sister wanting further information for extended family members. The test results came back that her and I are not related at all. I assured her, that our relationship is secure, relatives or not.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Finding relatives is a joke
on July 5, 2023
Posted by: Anonymous
from Missouri
Length of ownership:1 month
They only show 3rd cousins or further relation then try to get you to pay even more with no guarantee of showing close relatives such as parent, child, siblings. Literally it was a joke
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Not worth the money
on June 22, 2023
Posted by: Terrie B
from Fort Myers-FL
Length of ownership:1 month
I bought this a month a ago. I was under the impression that it would help.me understand my 14 incurable diseases. Instead it told me nothing and everything was inaccurate from being to end. I even had a person contact me about being a relative and he was definitely not in my ancestry. Waster of money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, July 13, 2023
Thanks for your feedback. 23andMe is only able to provide results for conditions covered by our currently available reports. If we don't offer a report, you won't see it reflected in your results. If you have any questions about the results you received, contact our Customer Care Team at customercare@23andme.com.
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA Match
on May 18, 2018
Posted by: Louis41Bridget18
from Georgia & Ghana
Length of ownership:1 year or longer
When I submitted my 23andme DNA sample, I only expected to match and locate some unknown ancestors in the USA. I never even dream of a match with someone from Africa. Well that is just what happened. I now have a match through my maternal line with family in Ghana. We have been Texting, Messaging and Talking. I plan to visit my Ghanaian family for the GATHERING at Easter 2019. We have exchanged pictures and also discovered that even after all these years of separation our families mirror each other in education and professionals. We understand that the DNA is stronger than the century of separation. We plan to rejoice with each other and reconnect in 2019.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Underwhelmed
on September 28, 2018
Posted by: CliffC
Length of ownership:3 months
Very disappointed. Seems more like an outline than informational. You have to keep jumping through hoops. I've yet to see any DNA matches.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, October 5, 2018
Thank you for your feedback. One of the features included in our service is called DNA Relatives. DNA Relatives locates other 23andMe members that match your DNA. This feature estimates a predicted relationship and range using the length and number of segments and percent DNA shared. When two people share identical segments of DNA, this indicates that they share a recent common ancestor.
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Unlike other genetic genealogy services that identify relationships on only the direct paternal or maternal lines, DNA Relatives can identify relationships on any branch of your family tree. It does this by taking advantage of the autosomal chromosomes—the 22 chromosomes that are passed down from your ancestors on both sides of your family.
Keep in mind that the number of relatives will vary for each person and will grow over time as more people join 23andMe.
Please refer to the following link for additional information regarding DNA Relatives: https://customercare.23andme.com/hc/en-us/articles/115004659068-DNA-Relatives-The-Basics
Written by a customer while visiting 23andme.com