Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Fun
on February 11, 2021
Posted by: Veronica Lake
from Tucson, AZ
Length of ownership:1 week
My Grandaughter gave this to me for a Christmas present. So happy she did.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great features
on February 18, 2021
Posted by: Hotrod519
from Arizona
Length of ownership:3 months
I love the connections you find and the traits that they figure out you have. The best parts are the relatives you see that you never knew were out there. Also, the countries that your ancestors are from.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Very limited information.
on August 14, 2023
Posted by: Hodge
from Tucson Arizona
Length of ownership:1 month
I am disappointed with the limited amount of information regarding my ancestral travel. Useless probabilities regarding minor annoyances (offended by certain smells or fear of height). There are consistent efforts for me to spend more money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Finding my father
on February 4, 2019
Posted by: GrannyB
from Greeneville, TN
Length of ownership:1 year or longer
I never knew my birth father....not even his name. I only had a story about a letter meant for my mother that came around the time I was born, which my grandmother destroyed rather than give to my mother. Through 23&Me DNA, I not only found my birth father (who sadly had passed in 2011) but I discovered hundreds of relatives who are still living and whom I am now getting to know. I now have my entire family and genetic history and am able to give my children another 1/4 of their information. Since their father was adopted and had no information about his birth parents, now my children have at least 1/2 of their family and genetic history as well. I am so grateful to 23&Me for giving me the gift that no one else in the world could ever give me.....my identy!!! Thank you, 23&Me!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Understanding Myself Better
on March 7, 2021
Posted by: HannahR
from Canada
Length of ownership:3 months
This was a Christmas gift I gave to myself, the experience has been so cool and positive, and one that my whole family is now interested in. It was validating to see some of what I thought I knew about myself, and to learn some new things too. It's really neat how accurate the information was, and it's also user friendly, so if you're like me and not really knowledgable about science, you can still clearly understand the information. I would love if everyone did this, it's so fascinating.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Vague results
on May 18, 2017
Posted by: Kina
from Georgia, United States
Length of ownership:1 month
I pertain to an unique Eastern European group with a very specific haplogroup. The results I received were very broad and vague. Slovak?Czech?Rusyn? Ukrainian? Belarusian? Polish? Russian? Wendish? Additionally, I have Some Balkan ancestry, equally vague. Albanian? Serbian? Montenegrin? Macedonian? Bosnian? Slovene? Croatian? Turkish? Greek? Romanian? Surely your results can be narrowed down somewhat. It's akin to saying someone has an Asian background, which means nothing unless you specify from where, for example China, India, Lebanon, and so on.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, May 24, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com/ancestry-composition-guide/
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my brother and family through your 23 and me
on November 28, 2018
Posted by: shummy15
from Ky
Length of ownership:1 year or longer
Thank you so much for 23 & me DNA. I recently found my fathers son that we did not know excisted. His daughter took your DNA test we were a high match. I recieved a message that she thinks her dad in my dad's son. To my shock he had the same first middle and last name as my dad. It turns out that all he knew was his father was a car salesman and was from ky. His mother told him she picked his name out of a phone book. He though he would never know who his real father was all he knew was he was told his father was a nice man. Being the late 50's and early 60's and my dad being married with 4 children made a diffucult decision for his mother to keep this a secret. She probally had a hard decision to make. My dad never knew he had a son whom was born in Chicago in 1960, as neither did we. I have spoken to him and his daughter whom live in another state now and we had a instant connection, he is a wonderful man as well as his daughter. He plans to visit with his wife this summer, i am so excited i can hardly wait. We would have never know him or his family had his daughter and I not taken the 23 & me DNA test. Wow! what a shock, but a happy one. I just wish my dad had lived to meet his son and grandchildren he never knew about. Thank You 23 & me.....
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Get the Health Report
on October 25, 2018
Posted by: Turbochula
from Carrollton, TX
When I was 40, I had a very thorough physical that indicated I have a high ferritin level. Ferritin is the protein that transports and stores iron throughout the body. At the time, the doctor wasn't concerned because I had no symptoms. Fast forward 13 years later, and I've been experiencing pain in my joints, annoying tinnitus and unexplained fatigue. For the last few years, when I wake up, my joints have been stiff and sore and it's like my tank is on "E", even after a full night's sleep. The tinnitus distracted me from my work and hampered my concentration. Due to my earlier results, I've had the VA test my ferritin levels for the last few years, and they have been historically high. The doctors blew it off and basically accused me of being an alcoholic. When I got the health report back from 23andMe it said that I've got two gene anomalies consistent with Hereditary Hemochromatosis, a condition that causes the body to store too much iron throughout the body. If undetected and untreated, the condition can lead to mood disorders, Parkinson's, liver cancer, cirrhosis, diabetes, pancreatic cancer, arthritis and heart disease. I showed the report to the VA who ordered genetic testing from the Mayo clinic and they finally diagnosed me last month. Treatment (blood donation) also began last month. I should note that I've got a cousin with cirrhosis, a cousin with Parkinson's and my father died of pancreatic cancer. I've alerted my cousins who are still living and alerted family members it's in their interest to get tested. Not just serum iron levels (my serum iron levels were fine), but ferritin levels need to be tested, and that's not a routine test, so the diagnosis is often overlooked. The condition is most common to people of Irish, Northern European and Viking descent (I've got all three in my lineage). If it wasn't for that through physical at age 40, alerting me to the possibility of a problem, and confirmation from 23andMe, I would probably suffer a fate similar to my father or my cousins. With the proper (and late) diagnosis and treatment, I should be OK. If you've got Celtic, Northern European or Viking blood, get your ferritin levels checked.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com