Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Would Not Recommend
on August 13, 2023
Posted by: mike2907
from Brandon MS
Length of ownership:3 months
I was excited about the whole process when I began, but when I got my result “packet” back I was very disappointed. I learned some good information about my health, but there was also health information that was behind a paywall. If I wanted to know more about it I would need to buy a subscription. I feel very duped by 23andMe and their marketing ploys. I would not recommend to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Life changing
on February 17, 2021
Posted by: Clay11
from White Post, VA
Length of ownership:1 year or longer
My wife purchased the kit for me 2 years ago, but I finally got around to doing the test. I never knew anything about my father, but the test revealed a first cousin on my paternal side. I contacted him and within a day, I learned who my father was and that I had 3 half-siblings. Two weeks later, I have had contact with all three. We are all thrilled to have found each other, and a huge mystery has been solved. My father had passed before finding out his identity, but I have learned that he was a great man, I know what he looks like, and that I can be proud of who may father was.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Perplexing report
on April 1, 2023
Posted by: Bill 51
from Prescott az
Length of ownership:3 months
My report identifies my ancestry as 94.5% Irish and English but my mother and her ancestors go back at least several generations in eastern France. France and Germany= zero in the report. I'll have to try the other company or wait for the technology to improve
Written by a customer while visiting 23andme.com
Customer Rating
1
Missed the mark.
on February 6, 2023
Posted by: Tex25
from Texas
Length of ownership:1 month
I am very skeptical because I know my great grandmother was Choctaw Indian and I know where she is buried. Yet no Native American heritage showed in my ancestry.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, March 31, 2023
Thanks for your feedback. Your results from 23andMe can only show you what can be seen in your DNA. Native American DNA is often lost with time and with every generation and may not be revealed in testing such as ours. For example, it only takes a couple of generations from a full-blooded Native American to lose all trace of Native American DNA.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very Interesting and Useful Information
on November 27, 2018
Posted by: Genie
from California
Length of ownership:1 month
All my life I have suffered with stomach issues. From the time I can remember I was at the doctor for this. Around 12 I decided to just try and live with it. When it would get bad I would go to the doctor and it was decided I had IBS. The treatments never worked that well and I just thought this was something I would have to learn to live with.
My 23 and me results said that I was at a slight increased risk for Celiac disease. I wasn't really sure what this was, but the symptoms fit my issue. My doctor doesn't think that I have full-blown Celiac disease, but instead a gluten sensitivity. If I avoid gluten, I feel normal. This isn't easy to do, but now I understand how to better manage my health.
My 23 and me results said that I was at a slight increased risk for Celiac disease. I wasn't really sure what this was, but the symptoms fit my issue. My doctor doesn't think that I have full-blown Celiac disease, but instead a gluten sensitivity. If I avoid gluten, I feel normal. This isn't easy to do, but now I understand how to better manage my health.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I found my sister!
on December 24, 2017
Posted by: JanuaryL
from Fernley, NV, United States
Length of ownership:1 year or longer
23 and Me is awesome! I was adopted and never knew that I had a sister, until 23 and Me matched our DNA. Now, we talk every day. She's become my best friend. I've planned a trip to see her. It will be quite exciting. We have so much in common! 23 and Me has given me (an adopted person) that key to my missing puzzle piece... my sister. Thank you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Variant found
on December 21, 2018
Posted by: MarieGR
from Michigan
Length of ownership:1 year or longer
I got this kit as a gift a few years ago. Since then the diseases screened for were all negative, but one. The positive variant was spot on because a recent exam shows the start of the disease in its beginning stages. Because of the finding, I can prepare for the future and hope research will improve life going forward.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great Site, glad I did the test.
on November 11, 2017
Posted by: Anonymous
from Westmoreland, TN, United States
Length of ownership:1 year or longer
I bought the kit in hopes of finding some DNA family as I was adopted as a baby. I found many relatives, and even met a few who turned out to be very nice, and I have learned allot about my ancestors, health and roots. I would highly recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com