Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1 out of 5
1
Missed the mark.
on February 6, 2023
Posted by: Tex25
from Texas
Length of ownership:1 month
I am very skeptical because I know my great grandmother was Choctaw Indian and I know where she is buried. Yet no Native American heritage showed in my ancestry.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMarch 31, 2023
Thanks for your feedback. Your results from 23andMe can only show you what can be seen in your DNA. Native American DNA is often lost with time and with every generation and may not be revealed in testing such as ours. For example, it only takes a couple of generations from a full-blooded Native American to lose all trace of Native American DNA.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Very Interesting and Useful Information
on November 27, 2018
Posted by: Genie
from California
Length of ownership:1 month
All my life I have suffered with stomach issues. From the time I can remember I was at the doctor for this. Around 12 I decided to just try and live with it. When it would get bad I would go to the doctor and it was decided I had IBS. The treatments never worked that well and I just thought this was something I would have to learn to live with.
My 23 and me results said that I was at a slight increased risk for Celiac disease. I wasn't really sure what this was, but the symptoms fit my issue. My doctor doesn't think that I have full-blown Celiac disease, but instead a gluten sensitivity. If I avoid gluten, I feel normal. This isn't easy to do, but now I understand how to better manage my health.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I found my sister!
on December 24, 2017
Posted by: JanuaryL
from Fernley, NV, United States
Length of ownership:1 year or longer
23 and Me is awesome! I was adopted and never knew that I had a sister, until 23 and Me matched our DNA. Now, we talk every day. She's become my best friend. I've planned a trip to see her. It will be quite exciting. We have so much in common! 23 and Me has given me (an adopted person) that key to my missing puzzle piece... my sister. Thank you!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Variant found
on December 21, 2018
Posted by: MarieGR
from Michigan
Length of ownership:1 year or longer
I got this kit as a gift a few years ago. Since then the diseases screened for were all negative, but one. The positive variant was spot on because a recent exam shows the start of the disease in its beginning stages. Because of the finding, I can prepare for the future and hope research will improve life going forward.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Great but horriable menbership fee!!
on October 2, 2020
Posted by: caty12845
from new york
Length of ownership:6 months
Able to find out my genetic makeup but very expensive and now has a new membership fee to see relatives.I will not continue using the site due to the fees
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Great Site, glad I did the test.
on November 11, 2017
Posted by: Anonymous
from Westmoreland, TN, United States
Length of ownership:1 year or longer
I bought the kit in hopes of finding some DNA family as I was adopted as a baby. I found many relatives, and even met a few who turned out to be very nice, and I have learned allot about my ancestors, health and roots. I would highly recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
get to know who you really come from
on November 10, 2017
Posted by: JCEchi
from Houston
Length of ownership:1 month
23 and me was a fantastic gift by my wife. Not only did it help me understand my genetic and heritage background but gave me the chance to eliminate probably list of illness of my worry list, including Alzheimer.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A lot of info
on February 10, 2021
Posted by: Maggie 1
from Kelowna B.C
Length of ownership:1 month
I did this together with my daughter, I could not find a place where it says that we are related. A little strange.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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