Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3
Glad I bought it but…
on October 29, 2025
Posted by: Mcoomzee
Length of ownership:1 year or longer
It’s interesting info but underwhelming and lacks ‘wow’ information
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
on October 29, 2025
Posted by: Carter
Length of ownership:1 year or longer
Nickle and dime, you want to sell me premium to see something- but you want to fill out surveys with info for free
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Surprise!
on October 29, 2025
Posted by: Lost Daughter
Length of ownership:1 year or longer
I bought this 6 years ago as I was excited to find out if I was really 50/50 German Norwegian. Turns out I found out I have a different dad than I believed in my 32 years of life and was actually not German at all. So for that simple life changing news and the mental struggle that has followed I give this a 2. However I do appreciate the fact that I found out the truth from this technology.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Worried
on October 29, 2025
Posted by: ThatGuy
Length of ownership:1 year or longer
I bought this before the bankruptcy. I seriously regret putting data this personal online
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Got me confused
on October 29, 2025
Posted by: Rotobuster
It didn’t tell me anything I didn’t already know about my heritage. My records show that I made only one purchase in 2019. Not sure why you are asking me about a new purchase because I haven’t made any since 2019.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
doubtful
on October 29, 2025
Posted by: cafrankia
Length of ownership:1 year or longer
was a gift from my sister never understood it o what it is, furthermore, I am not to sure about you accuracy I know for a fact that my mothers grand mother was from Peruv
yet you show i Have no south American ancestry
yet you show i Have no south American ancestry
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Privacy
on October 29, 2025
Posted by: Wants2bunknown
from Charlotte NC
Length of ownership:1 year or longer
I wish the results were private and then we would have the option to make it public or not. When my results came back there were certain people I didn’t want to know about me. I think we should be given the option to remain anonymous it we want to be.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Don’t buy
on October 29, 2025
Posted by: Hena1221
Length of ownership:1 year or longer
Don’t buy this kit, they stop honoring your account and don’t give any warning about closing it out. They have my DNA to manipulate and I don’t appreciate this turn of events. I will use Ansestry.com from now on!!!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com