Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Interesting
on February 20, 2025
Posted by: Penny W
from Cleveland
Length of ownership:3 months
I asked for this as a Xmas gift ! Easy to submit, interesting information and definitely nailed relatives close to me!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
DNA
on February 22, 2025
Posted by: Veronika
from Georgia
Length of ownership:1 month
Thank you for the DNA results, the first time I did it was because I was curious where my ancestors came from and I am happy with the result!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Great features
on February 23, 2025
Posted by: Donal
from Granbury,Texas
Length of ownership:1 month
We thought it would tell me who was my mother was but it didn't but we're getting clues.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
My first DNA test
on February 23, 2025
Posted by: Sting
from Hsinchu, Taiwan
Length of ownership:1 month
It's interesting to know where my ancestors are from, there are so many connections in my family tree, and I was so surprised. But there is still less data about East Asia, I hope there will be updated and more details in the future. By the way, the price is a bit expensive for the premium project. Anyway, It's a good experience to know my body, mood, and how to deal with myself.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
More complicated to get full report
on July 29, 2025
Posted by: Skycarver
from Seattle
Length of ownership:1 month
When I access the app there is lots of up selling and not much actual information.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Can't figure it out!
on July 29, 2025
Posted by: Granny Ffanny
from Colorado County, Texas
Length of ownership:1 month
It is probably me, but I don't find anything that the original scan found.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
3
Not what I thought
on August 14, 2025
Posted by: Sheila who
Length of ownership:1 year or longer
They just want you to spend more money by having a premium” added to find out more info. Pretty much another scam to get people to buy initial kit
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Disappointed.
on August 14, 2025
Posted by: RRM63
from Oregon
Length of ownership:6 months
It really didn't tell me much. No relatives except my grandparents that I already knew about and nothing on my family health. All I keep receiving are notices to pay for more info. Very disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com