Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Deceptive Marketing
on June 1, 2024
Posted by: Nathan123
from California
Length of ownership:1 month
23 and Me intentionally deceives consumers into thinking they have purchased information on health risks while putting this information behind further paywalls. I highly recommend using a different DNA processing provider.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Inconsistent & inaccurate for Asians
on June 5, 2024
Posted by: Chinesemama
from Seattle
Length of ownership:1 month
These tests seem inconsistent and inaccurate. My results were 100% East Asian and I saw for others that they would break down the provinces, however, I got 0 additional information besides “35% northern Chinese and Tibetan” (23andMe also cannot distinguish between the two) and “65% southern Chinese”. Nothing more, which is disappointing considering many other East Asians got provinces, so just know that yours could come out very basic.
Also, it found some distant cousins for me, some of these cousins are 100% Japanese, or 100% Korean, and 0% anything else. Well I’m 0% Japanese and 0% Korean, so obviously someone in our shared line is mixed, otherwise how would our common great great grandfather make one lineage that is 100% chinese and another lineage that is 100% Korean? It just doesn’t make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
1
Incomplete and inaccurate reults
on June 17, 2024
Posted by: Sherri or Swolsky2
from Boston, MA
Length of ownership:1 month
Only got 1/2 information correct. Northern European accurate. I have family from Canada(especially Nova Scotia. Not a small amount quite a large family heritage from this region.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
very accurate results
on June 17, 2024
Posted by: CALEIGH
from va
Length of ownership:1 month
pleased with my results. was very detailed on specific origins that ancestry.com didn't reveal.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste of money
on June 25, 2024
Posted by: Eviedog
from Rochester, NY
Length of ownership:1 month
Didn't get good information. Just want you to give them more money.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4
Great features
on July 4, 2024
Posted by: Shelbi
from Texas
Length of ownership:1 month
I’m super happy to know my heritage. I wish the health part of it was cheaper! That’s the real reason a lot of us do this.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Lots of great information.
on July 4, 2024
Posted by: Onedee
from Las Vegas
Length of ownership:1 month
I was able to connect with other family members quickly.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Good Information, Constant Upselling
on July 15, 2024
Posted by: Total Tuscany
from Omaha, Nebraska
Length of ownership:6 months
I got some good information from my 23 & Me test, and I learned some things I didn't know before. However, the constant upselling is annoying.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com