Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Great
on June 13, 2019
Posted by: Anonymous
from Palestine Texas
Length of ownership:6 months
I have been wondering who my father was since I was 5 I am now 16 years old and I found him this is the best DNA site ever!
Written by a customer while visiting 23andme.com
Customer Rating
2
Disappointing
on July 21, 2019
Posted by: Esha5
from Seattle, WA
Length of ownership:6 months
This product is was nothing but disappointing for me. Couldn't even link me up to any of my family members that I grew up with and that also took the test, but it linked me to alot of random people I never heard of. I lost faith in this site, the only thing I got out of it was my nationality.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, July 24, 2019
Thanks for your feedback. If you are not seeing your relative in your DNA Relatives list, they likely aren't opted in to the DNA Relatives feature within their account. Keep in mind that DNA Relatives is an optional feature that we make available to customers who have been genotyped by 23andMe. In order to view a match within DNA Relatives, both parties need to participate in this feature. Please ensure that your relative has selected to participate in DNA Relatives.
Written by a customer while visiting 23andme.com
Customer Rating
4
Self Explore, Find Family
on July 27, 2019
Posted by: Glowgrl67
from Bellingham, WA
Length of ownership:1 year or longer
The product was easy to use, and results were fast. It is interesting to see the lineage and timeline of my DNA relatives. There are so many cool little things to look at and learn about your self, family, and history.
It is also a place to find unknown relatives. Be aware that you might unearth family secrets, as I have.
It is also a place to find unknown relatives. Be aware that you might unearth family secrets, as I have.
Written by a customer while visiting 23andme.com
Customer Rating
5
I have 5 new sisters!
on July 29, 2019
Posted by: dollybird65
from Renton, WA
Length of ownership:1 year or longer
23 and me has introduced me to 5 new sisters! I am adopted and my birth Mom has two daughters and my birth father had three other daughters. So far, I have met 3 of these new sisters in person and I can only describe the situation as unbeliveably amazing! Never in a million years could I have imagined this as my new reality. I am forever grateful to this company and to the new family conections I have made.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Gift of a Lifetime
on August 21, 2019
Posted by: bdh10360
from Missouri
Length of ownership:3 months
Being adopted, I never dreamed in a million years that I would ever be able to find out who my birth parents were. Closed adoption records have kept so many from finding out about their roots & their history. Somehow, I now feel like I am part of a much bigger world. Thank you, 23andMe for giving people like me a chance to find out our ancestry, our history and a part of our lives that we thought we didn't have the right to ever know about.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Had no clue!
on September 30, 2019
Posted by: GR82BNTX
from Georgetown, TX
Length of ownership:6 months
I'd always thought we were mutts....a little Danish, a little Irish, a little Cherokee, etc. Turns out I am 48% English/Irish, 30% German/French, 5% Danish and absolutely no Cherokee. It's really cool to learn about the English/Irish history and hope to visit they're one day!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
A SISTER I NEVER KNEW EXISTED.
on October 16, 2019
Posted by: septmbrdeb
from Billings, Montana
Length of ownership:1 month
IF a 1st cousin hadnt submitted her dna our family would have never been connected to a sister noone had an idea about.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Amazing results and easy to navigate site!
on October 22, 2019
Posted by: CopperHorse
from Beachwood, NJ
Length of ownership:1 year or longer
I am in awe of all I have learned about my origins including my ancient archaic bits from Neanderthals! From Africa to Spain to Turkey and Egypt then Italy and Sicily and finding relatives all over the place! I loved every minute of discovery! Even the generics of health and why I am who I am! I would encourage everyone to journey back into the past and see your origins!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com