Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,662 Reviews)
Open Ratings Snapshot
Rating breakdown 5,662 reviews
5 Stars
3,009
4 Stars
786
3 Stars
552
2 Stars
401
1 Star
914
73%of customers recommend this product. 
(
3,926 out of 5,399
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3 out of 5
3
Could use some updates
on January 31, 2018
Posted by: jessue77
from Texas, United States
Length of ownership:1 year or longer
I’ve tested with both 23andMe and Ancestry. I wish 23andMe had the inbox message feature on their app. Also wish they had option to build a family tree with my matches. It would be nice if 23andMe and Ancestry sites could talk to one another or be able to upload raw data between sites. I would’ve willing to pay for annual membership if they did this. Right now I think Ancestry is best way to go. Hoping 23andMe me improves in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Adopted
on February 15, 2018
Posted by: Pecoach
from NC
Length of ownership:3 months
I was adopted as a baby from Wilmington NC so I don’t know anything about my background. So my sister, who is also adopted, bought this for me as a Christmas gift. I’ve always be interested in my background and any information I can find out. I found the result super interesting. And still looking for more information about possible siblings, parents and medical Information. Of course I’m interested in any extended family I may find. This is a great resource to get me started. Now just have to get the nerve up to contact some of these possible cousins.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Found my son.
on February 28, 2018
Posted by: Timber
from Yukon, OK, USA
Length of ownership:1 year or longer
About a year after I submitted I was contacted by my son who had been adopted in 1971. I'm still hoping to find my son from 1970 through 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprising
on March 1, 2018
Posted by: BigEd
from Puyallup, WA, USA
Length of ownership:6 months
My entire life our mother said her grandmother was full blooded Native American. I laugh with my siblings and wish I could have had the chance to tell Mom we have 0% Native American genes. I took the test to see if I was passing bad traits on to my kids. Looks good! Thanks 23andMe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
amazing
on March 17, 2018
Posted by: strawbs
from Yankton, SD, USA
Length of ownership:3 months
When I was in high school one of the history projects was doing a family tree. My older sister is very detail oriented so she found quite a bit of relatives. I got this to see if the ancestry matched what my sister found.
These results were spot on. I already knew I was French, Irish, German, Ukrainian. I was surprised to find traces of British, Italian (I love tea and Italian food haha), and a hair of Northern Africa.
I was curious about health stuff. I don't have any children but wanted to see if anything would show up in case I do.
Lastly, I wasn't looking for any family. But I found 1 already. We don't live anywhere near each other. It was amazing because she didn't know any of her family on her mothers side. We've exchanged pictures and we do have the same smile and jaw line! We're different generations (2nd cousins) and I'm glad the physical features are the same
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
23andme Opened Up My World
on April 9, 2018
Posted by: RachelRuth
from Minnesota
Length of ownership:1 year or longer
I purchased my 23andme kit many years ago. At first I had no matches. Now I have many many pages of matches, new cousins who are working with me to find our connections. The nicest part of the 23andme experience is that I have met many new cousins. We now trade photo's and information. I have realized the connection between family member I have met through 23andme is a different connection then with friends. Sometimes I have noticed a physical resemblance, sometimes I have felt a more personal connection. With one of my DNA cousins, who I have not met, we regularly talk on the phone. We have the same sense of humor, the same type of values and the same sense of fun. I am meeting her this September. She is family to me now. All through family history and DNA. My life has been enriched through my 23andme experience. The medical part of my DNA results have been fairly accurate too. I would recommend 23andme for anyone who wants to try DNA.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Great with the health reports also
on April 9, 2018
Posted by: ntqnut
from St Paul,MN
Length of ownership:1 year or longer
I have done the 23 and me and the Ancestry, and 23 and me is by far more detailed than the other one. Also, I included the health reports so that in itself is reassuring especially as my Gr Grandfather was adopted and no known history there. Also, I have answered most all of the questionaires as I hope this helps in future studies.
I have recommended 23 and me over the Ancestry to many friends also.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Found biological family
on April 11, 2018
Posted by: SnowWhite
from Orlando, FL, USA
Length of ownership:1 year or longer
I had already taken another dna test which narrowed down candidates to be my biological father, but could not get closer than third cousin and third great grandparent. As soon as my test results from 23andMe came back, I found a first cousin, who was able to direct me to three siblings. One agreed to take a test which confirmed that we were half siblings. Now I have a lot of nieces and nephews and great nieces and nephews. I also learned so much about my dna and am learning more daily.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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