Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,677 Reviews)
Rating breakdown 5,677 reviews
5 Stars
3,017
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
919
73%of customers recommend this product.
(
3,935 out of
5,411)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4
Met a second cousin
on October 6, 2018
Posted by: Pete8524
from Morton Grove, Il
Length of ownership:1 year or longer
I along with my wife did the 23andme test, she was adopted and I was doing it for moral support. After several years I learned of a second cousin I had. We communicate thru texting and email.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Raw data is what I needed
on October 6, 2018
Posted by: rspake
from Goergia
Length of ownership:1 year or longer
The raw data provided has given me a way to investigate my DNA and I have found some personal information which has solved lifelong problems. My brain has been been low on choline supply for my whole life. I'm seventy-nine years old.
I have now been taking selected supplements for a few months and I can see problems going away, such as poor memory, an inability to too express emotions properly and now I am turning into a kinder person. If only this information had been available when I was 15 years old I think I would be a different and more successful person.
But - I still have a few years left to continue to improve.
3rd party providers may not sell or pass my email address to any other without my express authority. These are MY terms and conditions to 23andme before they use my review.
I have now been taking selected supplements for a few months and I can see problems going away, such as poor memory, an inability to too express emotions properly and now I am turning into a kinder person. If only this information had been available when I was 15 years old I think I would be a different and more successful person.
But - I still have a few years left to continue to improve.
3rd party providers may not sell or pass my email address to any other without my express authority. These are MY terms and conditions to 23andme before they use my review.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Need "average" profiles too
on October 17, 2018
Posted by: TimO
from Torrance, CA
Length of ownership:1 year or longer
I enjoy using my DNA profile. Who knew I was 10% West African? But 23&Me should provide more reports on "average" DNA profiles. I doubt I'm much different than others, but I don't know the standards
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Lineage ideas
on October 17, 2018
Posted by: babypaw02
from Escondido, CA
Length of ownership:1 year or longer
I love 23 & me, but I do wish it could tell more about our lineage. What I mean by that is more people who we are or could be related to. All I know firmly is King Richard III and would love to know who else I am or could be related to. It would be a great feature. Or have the ability to complete a family tree without the ability to get others to buy the kit. My heritage is very important to me and is something I want to share with my son one day. If these could be added, or even thought about that would be great. Thanks.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Adoption
on October 20, 2018
Posted by: Anonymous
from Clarksburg Maryland
Length of ownership:1 year or longer
Really wish there was a better to understand the “mother side / father side of blood relation for adopted children
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Deeply Disappointed
on October 22, 2018
Posted by: Max S
from Pittsburgh, PA
Length of ownership:6 months
I was deeply disappointed with my 23andme genetic test. I was hoping to find out some relevant history about my ancestors--where they came from, when they immigrated, what my family tree looks like, what health information can be gleaned from my genes. My test revealed none of this. All I found out was that I'm mostly eastern European and Jewish, information that I knew already. I learned nothing about my health except for useless nuggets of infotainment, like "You're 10% more likely than other 23andme users to be able to roll your tongue." After two months of waiting, dozens and dozens of surveys filled out, all I got was money down the drain. This genetic test is absolutely worthless.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, October 26, 2018
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 90+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe offers one of the most comprehensive analyses of your DNA ancestry. Our Ancestry Composition report will tell you what percent of your DNA comes from each of 45 populations worldwide. You can also find out about your maternal and paternal lines and your neanderthal percentage. Additionally, customers can connect with friends and family members to share and compare reports.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
23andMe offers one of the most comprehensive analyses of your DNA ancestry. Our Ancestry Composition report will tell you what percent of your DNA comes from each of 45 populations worldwide. You can also find out about your maternal and paternal lines and your neanderthal percentage. Additionally, customers can connect with friends and family members to share and compare reports.
Written by a customer while visiting 23andme.com
Customer Rating
1
not impessed
on October 22, 2018
Posted by: edwardk
from Syracuse NY
Length of ownership:3 months
too technical and very little information for the cost. Basically I know I am of European decent. Wow! No trait or health info I could find in a complicated report.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, October 26, 2018
Thank you for your feedback. Based on your review, it sounds like you purchased our Ancestry Service.
23andMe offers two services: our Health + Ancestry Service and our Ancestry Service. Both services require submitting a saliva sample using our saliva collection kit that you send to the lab for analysis.
Our Health + Ancestry Service examines your genes to tell you about your Ancestry, Carrier Status, Genetic Health Risk, Wellness and Traits. We analyze, compile and distill the information extracted from your DNA into 90+ reports you can access online and share with family and friends.
Our Ancestry Service helps you understand who you are, where you came from and your family story. We analyze, compile and distill your DNA information into reports on your Ancestry Composition, Haplogroups, Neanderthal Ancestry and provide a DNA Relatives tool to enable you to connect with people who share DNA with you.
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
23andMe offers two services: our Health + Ancestry Service and our Ancestry Service. Both services require submitting a saliva sample using our saliva collection kit that you send to the lab for analysis.
Our Health + Ancestry Service examines your genes to tell you about your Ancestry, Carrier Status, Genetic Health Risk, Wellness and Traits. We analyze, compile and distill the information extracted from your DNA into 90+ reports you can access online and share with family and friends.
Our Ancestry Service helps you understand who you are, where you came from and your family story. We analyze, compile and distill your DNA information into reports on your Ancestry Composition, Haplogroups, Neanderthal Ancestry and provide a DNA Relatives tool to enable you to connect with people who share DNA with you.
You can compare our different service types here: https://www.23andme.com/compare-dna-tests
Written by a customer while visiting 23andme.com
Customer Rating
3
Really amazing but...
on October 29, 2018
Posted by: Nikki G
from Oregon
Length of ownership:3 months
There should be more information with how to research ancestry. It is extremely frustrating only have tool to do so. The product did do exactly what was advertised.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com