Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,673 Reviews)
Rating breakdown 5,673 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
402
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,407)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Not so specific
on October 3, 2018
Posted by: 123amy
from Florida
Length of ownership:1 year or longer
I was incredibly disappointed in the results. I appreciate that this DNA testing service offers a lot of information on your health and the specifics of your genes (what your paternal/maternal haplogroups are etc.) BUT I'm really upset that it's so Eurocentric. It's able to distinguish the ancestry of individuals from Poland, France, Spain, Italy, the Netherlands and yet it literally categorizes Bangladesh, India, Pakistan, Afghanistan, Nepal, and Bhutan into ONE region -- "Broadly South Asian." Moreover, a lot of the other services just don't pertain to me since I'm "100% Broadly South Asian" and there's nothing else I can do with that information. Super disappointing, was not worth the money.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, October 5, 2018
Thank you for your feedback. Ancestry Composition previously assigned results based on your genetic similarity to our 31 population labels and 121 recent ancestor locations. As a result of a new population update we recently released, Ancestry Composition will be comparing your results to a total of 160 regions worldwide, now including 13 total populations in the Sub-Saharan African region and 14 total populations in the East Asian region.
Your results reflect the most up-to-date results available at this time. Ancestry Composition is a living analysis, and customers should expect the results to continue to update as we make changes to the feature.
You can learn more about this population update on our blog here: https://blog.23andme.com/ancestry/new-african-east-asian-details-in-23andmes-latest-ancestry-composition-update/
Your results reflect the most up-to-date results available at this time. Ancestry Composition is a living analysis, and customers should expect the results to continue to update as we make changes to the feature.
You can learn more about this population update on our blog here: https://blog.23andme.com/ancestry/new-african-east-asian-details-in-23andmes-latest-ancestry-composition-update/
Written by a customer while visiting 23andme.com
Customer Rating
4
DNA Results
on October 5, 2018
Posted by: Vmitch
from Ohio
Length of ownership:1 year or longer
This whole process has been enlightening. I now have DNA proof of who I am related to on my biological fathers side. On the down side they don't want to know anything about me..which is ok. They are just learning I exist and I am 67 years old.
The health report is reassuring as well. Knowing health issues that will help my children in the future.
The health report is reassuring as well. Knowing health issues that will help my children in the future.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Enjoy the questions
on October 5, 2018
Posted by: Great Dane
from Tucson, AZ
Length of ownership:1 year or longer
I like some of the questions they ask. Makes me consider things I hadn't considered. Good mental exercise.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
DNA varient
on October 5, 2018
Posted by: SkyMyst
from MD
Length of ownership:3 months
I have the ABCC11 varient and it was not mentioned that Native Americans also have this varient. I have traced my ancestry at another site and found that my 7th great grandmother was Cherokee. I must have gotten this trait from her.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Met a second cousin
on October 6, 2018
Posted by: Pete8524
from Morton Grove, Il
Length of ownership:1 year or longer
I along with my wife did the 23andme test, she was adopted and I was doing it for moral support. After several years I learned of a second cousin I had. We communicate thru texting and email.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Raw data is what I needed
on October 6, 2018
Posted by: rspake
from Goergia
Length of ownership:1 year or longer
The raw data provided has given me a way to investigate my DNA and I have found some personal information which has solved lifelong problems. My brain has been been low on choline supply for my whole life. I'm seventy-nine years old.
I have now been taking selected supplements for a few months and I can see problems going away, such as poor memory, an inability to too express emotions properly and now I am turning into a kinder person. If only this information had been available when I was 15 years old I think I would be a different and more successful person.
But - I still have a few years left to continue to improve.
3rd party providers may not sell or pass my email address to any other without my express authority. These are MY terms and conditions to 23andme before they use my review.
I have now been taking selected supplements for a few months and I can see problems going away, such as poor memory, an inability to too express emotions properly and now I am turning into a kinder person. If only this information had been available when I was 15 years old I think I would be a different and more successful person.
But - I still have a few years left to continue to improve.
3rd party providers may not sell or pass my email address to any other without my express authority. These are MY terms and conditions to 23andme before they use my review.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Need "average" profiles too
on October 17, 2018
Posted by: TimO
from Torrance, CA
Length of ownership:1 year or longer
I enjoy using my DNA profile. Who knew I was 10% West African? But 23&Me should provide more reports on "average" DNA profiles. I doubt I'm much different than others, but I don't know the standards
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Lineage ideas
on October 17, 2018
Posted by: babypaw02
from Escondido, CA
Length of ownership:1 year or longer
I love 23 & me, but I do wish it could tell more about our lineage. What I mean by that is more people who we are or could be related to. All I know firmly is King Richard III and would love to know who else I am or could be related to. It would be a great feature. Or have the ability to complete a family tree without the ability to get others to buy the kit. My heritage is very important to me and is something I want to share with my son one day. If these could be added, or even thought about that would be great. Thanks.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com