Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Life changing
on August 25, 2018
Posted by: Dave48
from NC
Length of ownership:1 year or longer
Totally life changing seeing my genetic ancestry and health reports. Had no idea of my DNA relatives and ancestry. I've spent hrs going over the ancestry and health information.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
My genetic compass
on August 27, 2018
Posted by: Brad1968
from Saginaw Michigan
Length of ownership:6 months
Always thought I was of French and Italian descent, well, turns out I'm one third German somehow! Still digging around for that German ancestor!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Insightful stuff about me & cool family portrait!
on August 30, 2018
Posted by: MsLady
from Santa Cruz
Length of ownership:1 year or longer
Edu-tainment and a mirror. I bought a kit in 2012 and I peek at my profile all the time. It's very easy to explore the insights about my DNA through their sleek portal. Ethnicity percentages, migration patterns of my ancestors, pedigrees, carrier status insights, the list of helpful graphics and trait perspectives goes on (and on).
Exploring my data got more interesting when my 4 members of my family got a kit. We still talk about it during the holidays. Did you know that my DNA profile shares a 50% likeness to my parents'?
10/10
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
The Unkown..
on August 30, 2018
Posted by: jake980
from Albuquerque, NM
Length of ownership:6 months
I never knew my fathers father and know nothing about his family..I was curious about my fathers father and that is the reason I started the search..We know who he was but never ever met. 23 and me has not really answered any of those questions but has answered others..
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Great product and research
on August 30, 2018
Posted by: Anonymous
from Sanford FL
Length of ownership:1 year or longer
I like that all of my information is available to me with no additional costs
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Insightful!
on August 31, 2018
Posted by: Familyfocus
from United States
Length of ownership:6 months
This is my second dna test. Out of the two this one is my favorite. Easy to understand and apply ancestry to family knowledge.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
It has been an interesting ride
on September 12, 2018
Posted by: A plaid cat
from California
Length of ownership:1 year or longer
Although it can be difficult to get suggested relatives to divulge much, I located some distant cousins who were eager to correspond. Loading my results into GedMatch provided more matches, but I barely understand it. Nonetheless, I think this was a worthwhile purchase.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
GOOD LUCK NAVIGATING SITE
on September 13, 2018
Posted by: Anonymous
from PA
Length of ownership:6 months
At first I was excited to explore my DNA good luck trying to navigate the site and connect. Way over complicated way to confusing to try to even figure the site out. My jounery ended with my results. Who ever made this site def over thought it. Maybe a button to find relives like a flow chart to follow at a glance or some easier way to manage connections. Cant even figure this site out and they keep asking me to upgrade for something that 23 and me does not even make easy to explore. 23 make it easy for the rest of the people or I predict failure.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, September 14, 2018
Thank you for your feedback. We have implemented an ongoing quality review process and are actively taking steps to improve usability and customer satisfaction. In the meantime, we have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/hc/en-us
Written by a customer while visiting 23andme.com