Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,679 Reviews)
Open Ratings Snapshot
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product. 
(
3,935 out of 5,412
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Love it...
on May 30, 2018
Posted by: Glorysun
from Waco, Texas
Length of ownership:3 months
I'm very happy that I got both the ancestry and genetic testing done from 23 and Me. Wasn't expecting to have family up in Canada though. Hopefully I'll find some family still living in the UK and other parts of Europe.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Can't stop!
on June 24, 2018
Posted by: Nazus
from Feeding Hills, MA
Length of ownership:1 month
I bought this after a co-worker raved about it. I have grown up knowing I was 50% Italian, 25% Polish and Lithuanian...wrong! Now I just collected my Italian fathers DNA to see exactly what he is...he is not happy...ha ha! I also loved seeing the health reports...nice to know whether or not you have an increased risk of certain illnesses so you can be prepared and watch for signs with your doctor...excellent product...thank you!!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Love It
on June 28, 2018
Posted by: Stefanela5
from Mahopac, NY
Length of ownership:1 year or longer
I love the ancestry & health reports. I enjoy filling out surveys that contribute to health & wellness research. You can spend hours on this sight, week after week and year after year. Always new information and updates to explore.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A Gift of Life
on June 29, 2018
Posted by: CynthiaP
from Vineland, N.J.
Length of ownership:1 year or longer
This kit was a gift, a gift of health reports that have proved to be invaluable to me and my doctors....a gift of family...reuniting me to my cousins that I have never met, family history that I did not know and family traits and ambitions that still live on in each one of us. We, as a family connected, share this sense of pride and honor and will help one another to reach our goals.
Thank you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
23 and me
on June 30, 2018
Posted by: Novie
from South Carolina
Length of ownership:1 year or longer
The results were amazing pretty much my DNA! It was great to get the results.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
i don't undertsand...
on July 1, 2018
Posted by: minerva
from st. louis , mo
Length of ownership:6 months
did not reveal ANYTHING of my roots ; too broad a spectrum on " west african " , NONE on my native american- hispanic heritage !! gretaly disappointed and consider it to be a rip off !! I would NOT recommend under ANY circumstance : SAVE YOUR MONEY !!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareJuly 11, 2018
Thank you for your feedback. 23andMe offers one of the most comprehensive analyses of your DNA ancestry. We provide you with one of the most detailed ancestry composition reports on the market today. You can find out about your ancestral origins, what percent of your DNA comes from populations around the world, your maternal and paternal lines and your neanderthal percentage.

Our Ancestry Composition report tells you what percent of your DNA comes from each of 31 populations worldwide. These populations are based on where your ancestors lived prior to the advent of intercontinental travel, thus we do not have a Hispanic reference population. Individuals with Hispanic or Latino ancestry typically see a mixture of European, Native American, and sometimes African DNA.

We are currently able to break out West African,
East African, Central and South African and broadly Sub-Saharan African populations.

Keep in mind that your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.

You can learn more about the science behind Ancestry Composition here: https://www.23andme.com/ancestry_composition_guide/
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
DNA FROM ANONYMOUS ID
on July 1, 2018
Posted by: rncrhit
from The South
Length of ownership:1 year or longer
Anonymous people should not be allowed to be on this site if they are not willing to share their identity If there is a person who knows matches my dna and they know my identity then I should know their identity.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Only half a history
on July 2, 2018
Posted by: Amanda 64
from Naples FL
Length of ownership:6 months
I love the concept of this, however I can only find information about my mothers side, my father is dead and I don't have a brother and each time I look at this it says to buy a kit for my father or brother. This won't work for me. I found a relative in Canada that knows the history of my maternal grandparents but this is as far as we have got so far.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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