Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Amazing!
on April 10, 2018
Posted by: Diet_Plan
from California, USA
Length of ownership:1 year or longer
My parents shared a common great-grandmother. I was impressed that 23andMe identified my first cousin on my mother's side under my profile. However, I was really amazed that 23andMe identified this same cousin on my dad's profile as a 5th or 6th cousin. 23andMe picked up genetic information from this common great grandmother even though this was my maternal cousin.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Fun for the family
on April 11, 2018
Posted by: Sami
from Illinois, USA
Length of ownership:1 year or longer
Our experience with 23 and me has been wonderful for our family . We have enjoyed finding out about our heritage . Highly recommendable!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Still Pondering
on April 11, 2018
Posted by: All In
from Los Angeles, CA, USA
Length of ownership:3 months
Having blood relatives also tested and sharing data, has really made this interesting.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
I like the adding of new features
on April 16, 2018
Posted by: Anonymous
from Orlando, Fl
Length of ownership:1 year or longer
the fact that new features and analyses keep being added increases my interest
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
23&Me made a fool out of me
on April 17, 2018
Posted by: SarahSsS
from Oregon, Medford
Length of ownership:6 months
I'm very upset. My original results said that I had Native American ancestry, and 21% Scandinavian. Now my updated results say I have no Native American ancestry and that I'm 31% Scandinavian. What the heck?! I'm very let down by the results. Why did I believe any of this in the first place?!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2018
Thanks for your feedback. Your Ancestry Composition is a living analysis. Using thousands of reference individuals, we are able to continually evolve and improve your results.
As we update our reference data, it will not be uncommon to see slight shifts in your Ancestry Composition. Connecting a biological parent or child to your own 23andMe profile will also allow your Ancestry Composition results to update and reflect this additional genetic information.
If you have additional questions about your results, please contact Customer Care by submitting a request here: https://23and.me/CCRequest.
As we update our reference data, it will not be uncommon to see slight shifts in your Ancestry Composition. Connecting a biological parent or child to your own 23andMe profile will also allow your Ancestry Composition results to update and reflect this additional genetic information.
If you have additional questions about your results, please contact Customer Care by submitting a request here: https://23and.me/CCRequest.
Written by a customer while visiting 23andme.com
Customer Rating
5
Intriguing
on April 20, 2018
Posted by: GuppyGuy
from Myrtle Beach, SC
Length of ownership:6 months
My genetic makeup according to 23andMe matched up really well with my family tree.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Seek Truth and Find Mystery
on May 16, 2018
Posted by: gingerinflorida
from Celebration, Florida
Length of ownership:6 months
My sister and I recently took the 23andme DNA to find out if we are full sisters or half sisters. We were expecting full sisters, but we found out that we are half sisters. It took us on a journey to find out who my sister's father is. We lost sleep and had our hearts broken, but we are a few steps closer to solving this family mystery. Without 23andme, we would still be in the dark. If you are willing to find out some painful or wonderful things about yourself and aren't afraid to seek the truth, I would definitely recommend 23andme.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Really Interesting
on May 16, 2018
Posted by: Mak3
from Utah
Length of ownership:1 month
I love anthropology and have wanted to do this for ages. I was not dissapointed. It is super cool to see ancestry and neanderthal DNA makeup.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com