Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Amazing Information
on February 22, 2018
Posted by: majohsnon
from Gardiner, ME, USA
Length of ownership:1 year or longer
I appreciate the amount of health and ancestral information I can share and receive from 23 and Me. I regret I don't use it or use it as a go to more often. When I do, I don't want to put it down.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Personal and Family health
on February 22, 2018
Posted by: Twopennyday
from Michigan, USA
Length of ownership:1 year or longer
I have enjoyed sharing and doing the various tests. My daughter also joined. We want to learn more.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Not what I expected
on February 25, 2018
Posted by: ang24
Length of ownership:3 months
Overall cool process but I didnt find the results to be accurate. My parents had told me some of their ancestry but I did not find what they told me in my results which was odd.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
No genetic information
on March 7, 2018
Posted by: Jackie 27805u23n
from USA
Length of ownership:1 year or longer
I thought I would get more genetic information: risks of diseases and genetic traits but mostly this is broad general ancestry.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
A Great Opportunity To Discover
on March 7, 2018
Posted by: cynt
from Alpharetta, GA, USA
Length of ownership:1 year or longer
Sent my DNA sample in 2017 and my only regret is that I didn't do it sooner. I recently discovered a 2nd cousin and we are trying to fill in the missing pieces.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Would love to be able to correct traits....
on March 7, 2018
Posted by: Anonymous
from DC, USA
Length of ownership:1 year or longer
What most excites me about the service is that it updates somewhat frequently. I do enjoy this service, however I fall under certain "likely" traits that don't describe me, so while I understand that it means that I am "likely" to have a certain trait over another, I'd like to be able to correct them as they reflect on me.
Also I'd like to add my diagnosed conditions/syndromes and/or explore if these are familiar. They are not listed. I think if more of us were allowed to do this, we'd be able to discover more gene-related conditions.
I'd also like to better understand how genetics works. For example, I don't have one type of ancestry but my son does, and yet 23&Me attributed it to him getting it from me as opposed to his dad, who did not do the test, stating that it might fall under my "undefined" category. At this point, then it's no longer "undefined" in my opinion, because you already know that I am the one responsible for him inheriting this. I don't quite understand how this is calculated and how it's known to come from me, when the other parent didn't do the test; therefore I would like more of an explanation on how genetics work, especially when they don't reflect on a person but they do on their child. I assume these things will change in the future and get more refined, and I look forward to that.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Love all the different reports
on March 19, 2018
Posted by: R123
from Indiana, USA
Length of ownership:6 months
I love all the different reports and the research links. What was most interesting is that my mother had macular degeneration (Yes, I am taking anti-oxidants, etc). Report shows I have genetic tendency for this also. I found that I am a carrier of cystic fibrosis and would suggest that anyone contemplating having a family get the health report.
So far no long lost second cousins have been found. Family legend suggested native American Indian ancestry on my fathers side, and report showed a very small amount so 23&Me appears to verify the story.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Amazing product!
on March 25, 2018
Posted by: MarissaLynn
Length of ownership:3 months
I'm so happy that I've come across this product! The features are great and I love the setup/layout they provided for us. It's simple and really helps us to understand ourselves, and where we've come from, better. I do wish they're was a way to tell us what % we are of french and/or german instead of % French & German, etc. The health benefits are really interesting and a great insight into our future. And the DNA Relatives Tool is such a great aspect! Highly recommended if you're wondering about your family's ancestry, health warnings, or trying/interested to find family members.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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