Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
No comments.
on April 15, 2017
Posted by: Seac
from Louisiana
Length of ownership:3 months
I do not like the way this was handled.........I don't like the results..........this was given to me as a gift. I would not waste my time or money on it.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
If you have questions about your results, you can contact our Customer Care team here: http://23me.co/23andMeCC
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
If you have questions about your results, you can contact our Customer Care team here: http://23me.co/23andMeCC
Written by a customer while visiting 23andme.com
Customer Rating
4
Adoptee finds a Family Link
on May 21, 2017
Posted by: Allison J
from Pensacola, FL, United States
Length of ownership:1 month
Being adopted, I never expected that a DNA link to my biological family would show up...figuring that was too good to be true. A 2nd cousin was able to provide enough information so I have 2 names that may be my biological mother. Unfortunately both sisters are passed away, but seeing photos of my 2nd cousin started the fire to research for siblings! I will respect their privacy but hope we can connect. Mission accomplished, I'm Irish and there's more family out there...somewhere close!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Scientifically Enlightening
on October 3, 2017
Posted by: Stef
from San Diego, CA, United States
Length of ownership:1 month
I was looking for genetic, and wellness information, being I was adopted, and had no idea of my genetic background (thinking I was Irish, or German all along), this proved enlightening to discover more about my ancestry (I am Balkan, and Italian), though the real surprise was when I found a half brother on this site, that which linked me to finding my biological father (after 48 years), and discovering he is still alive as he is 82. My mother has not been discovered yet. I additionally discovered through my father I have 6 half-siblings. First and foremost I had to thanked him for my DNA, being I am still very young-looking, healthy, and not a carrier for any disease, and his reply was "we have good livers in this family and longevity is on our side".
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Found my biological family
on October 19, 2017
Posted by: ArcherSeven
from St. Louis, MO, United States
Length of ownership:3 months
I've been very happy with 23 and me, the information they provide is useful and it's surprising to me both what it can and cannot tell about you. Mostly, though, it helped me find my biological father, who put me in touch with most of the rest of my biological family, so... very hard to complain.
Answering their research questions, it can get a bit tiring having to answer "not sure" to so many questions because... I've only just met by biological family and don't know much about them. I also stalled on giving them permission to add me to some research because their policies don't give you much control or information of what to do with your information. It's optional to participate, but I'd like to be able to do so with a bit more control of my data.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
IMPORTANT aspects of knowing oneself.
on October 22, 2017
Posted by: Ambd
from Tennessee, United States
Length of ownership:1 year or longer
Most of my life I have not known very much about my biological family. It has been very important and satisfying to learn information that I might have never known without 23&Me. Sometimes confusing because there are things I used to be able to do in my youth but cannot now so not always sure what an accurate answer might be. To learn pieces of the puzzle of who I am and where I came from has been priceless. Thank you.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Awesome
on October 23, 2017
Posted by: stellikn
from Gulf Breeze, FL, United States
Length of ownership:6 months
Kicked off the process Jan 2017 since then I have connected with relatives and had multiple new reports relased!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
So very interesting
on October 25, 2017
Posted by: Ashleycdh
from Jackson, MI, United States
Length of ownership:1 week
I love reading all these hidden things about myself. I have found out so many interesting things and i am on a quest to find my ancestors
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
im having a wonderful time getting answers
on October 25, 2017
Posted by: tery
from Marlboro, MA, United States
Length of ownership:1 year or longer
I finally was able to find out who and what I am. My sister Dawn and I have different fathers so we have had fun figuring out who gave us which genes. One of the best investments I have ever made
I would recommend this to a friend!
Written by a customer while visiting 23andme.com