Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Vague Ancestry Composition
on May 15, 2017
Posted by: Willie G
from Seattle, wa
Length of ownership:1 month
Was very disappointed with the lack of specificity on the ancestry composition--well over 50% "broadly European/broadly Northwestern European." If the capabilities of the test are that limited, I think that should be more clearly conveyed before I plunk down $200 for results that were not at all insightful.
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for your feedback. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com
You can read about the population selection process in more detail in our Ancestry Composition Guide: https://www.23andme.com
Written by a customer while visiting 23andme.com
Customer Rating
5
Fantastic results!!
on May 15, 2017
Posted by: Tigress
from Delaware, United States
Length of ownership:1 month
The experience has been awesome and I love all the different reports. Going from knowing very little about myself (being adopted) to finding out all this information is just amazing ( a little overwhelming at first, but undoubtedly fantastic!). I've learned more about myself just in reading the reports than I have in 40+ yrs! Plus, a possible relative has already reached out to me. Without 23 and Me, I would never have gotten this far.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Cool, but not worth the cost
on May 16, 2017
Posted by: LB2017
from Los Angeles, CA, United States
Length of ownership:3 months
The overall experience was cool. It was interesting to find out details about my ancestry, as well as, whether my genetic code showed I was a carrier or not for certain diseases. But the rest of the test told me everything I already knew about myself, dark hair, can roll my tongue, not a supertaster, etc. I don't believe that the results were stunning or eye opening and for the cost, that's what I was hoping for.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
2
Generally pleased
on May 16, 2017
Posted by: Dean
from Longview, TX, United States 75601
Length of ownership:1 month
Two things...1-would like to have a printout of my results. ..2-would like to have more details about haplogroup and neanderthal
I would recommend this to a friend!
Response from 23andme.comBy Customer Care, May 17, 2017
Thank you for the feedback. The information available to you from 23andMe is presented only in the context of our web-based tools and features. 23andMe is exclusively an online service, and we do not provide a printed or printable report via mail or email.
However, you can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
However, you can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Keep in mind that each report includes a Scientific Details tab that includes more detailed information about what your results mean.
Written by a customer while visiting 23andme.com
Customer Rating
5
Exceeded my expectations!
on May 16, 2017
Posted by: Debbie L
from Indiana, United States
Length of ownership:3 months
I knew that I had siblings but I knew nothing about them. This connected me almost immediately to a half sister. I have communicated with three of the six. Very overwhelming.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Too general.
on May 16, 2017
Posted by: JeffC
from Fort Wayne, IN, United States
Length of ownership:3 months
This was fun and interesting. I got this as a gift. My only complaint really is that the genetic groups are too general and wide. For example one group is England and Ireland, but surely there are many groups within that, Scotch, Welsh, English, Anglo Saxon, Gaelic. However it was fun. My report also took 8 weeks!
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
Better than my MD report
on May 16, 2017
Posted by: DJB and me
Length of ownership:1 month
Great resource have me a lot of ancestry data. I've always checked demographics as African American. What came back from the DNA analysis states 53+% Northern European and only 42% African. Where the heck is Europe I thought . So, they must be mistaken. There's no one left to ask where did I come from. All older Ancestors are Saints in heaven. NOW, what box do I really check on demographic data forms ? White, Black. Or maybe other
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Comprehensive Information, Stimulating Action!
on May 17, 2017
Posted by: DanOfOmaha
from Omaha, NE, United States
Length of ownership:1 month
Supposedly my father is 100% French and my mother is 100% German. The results more-or-less bore that out. However the main purpose was to look into Alzheimer's. My father and all of his sisters had it. I found I have "slightly increased risk of developing late-onset Alzheimer's disease". The report stimulates me to dig deeper and see what preventative measures I can employ.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com