Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,674 Reviews)
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product.
(
3,933 out of
5,408)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
So much accurate information!!
on April 20, 2017
Posted by: SNVolp
from Cincinnati, OH, United States
Length of ownership:1 month
My father and I submitted our DNA to to different DNA processing sites and received very different results. I went on to do some intensive research into our family tree and found that 23andMe was right in the money! Their ancestry results are shockingly accurate and way more detailed than I've seen elsewhere. With regards to the health information, I believe it's reliable because the traits I supposedly have are for illnesses I've seen in my grandparents. I would totally recommend this site and already have! Worth the money!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Abuela Loved Her Results
on April 20, 2017
Posted by: Kyoko
from Houston, TX, United States
Length of ownership:1 month
I bought this kit to find my grandma's origin and I did! She loved it and loved learning about her family origins. She was shocked to see some of her results but she was extremely grateful for it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Now worth the money or the wait
on April 20, 2017
Posted by: Blee
from Los Angeles, CA, United States
Length of ownership:1 month
Had no nexus to relatives, too general, all I know is my family is from Europe.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. Keep in mind, that DNA Relatives is optional so customers have to opt in to the feature on the account settings page. You can learn how to do this here:
https://customercare.23andme.com/hc/en-us/articles/202907210-DNA-Relatives-Privacy-Settings
Ancestry Composition has the ability to assign pieces of your DNA at several geographic scales, according to where these pieces of DNA are found to be common throughout the world. For example, one piece of DNA might be found only in Finnish people, so we can with some confidence call this DNA "Finnish". Another piece of DNA might be found with some frequency in populations within England, Norway and Germany. Instead of choosing arbitrarily from among these regions, Ancestry Composition will label these pieces “Broadly Northern European."
If a piece of DNA is found all over Europe, but not outside Europe, Ancestry Composition will label that DNA “Broadly European." Pieces of DNA found in multiple widespread regions, such as Europe, the Near East, and Asia, will be labeled “Unassigned.
https://customercare.23andme.com/hc/en-us/articles/202907210-DNA-Relatives-Privacy-Settings
Ancestry Composition has the ability to assign pieces of your DNA at several geographic scales, according to where these pieces of DNA are found to be common throughout the world. For example, one piece of DNA might be found only in Finnish people, so we can with some confidence call this DNA "Finnish". Another piece of DNA might be found with some frequency in populations within England, Norway and Germany. Instead of choosing arbitrarily from among these regions, Ancestry Composition will label these pieces “Broadly Northern European."
If a piece of DNA is found all over Europe, but not outside Europe, Ancestry Composition will label that DNA “Broadly European." Pieces of DNA found in multiple widespread regions, such as Europe, the Near East, and Asia, will be labeled “Unassigned.
Written by a customer while visiting 23andme.com
Customer Rating
5
Long wait but interesting results
on April 20, 2017
Posted by: Tammy123
from Dublin, OH, United States
Length of ownership:3 months
I waited 5 1/2 long weeks for my results in spring 2017. The results were fascinating. I particularly like the ability to assess accuracy through confidence probability using a download of the raw data, a feature I was unaware of until I read a review about it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not worth the expense
on April 20, 2017
Posted by: Cybertek
from Florida, United States
Length of ownership:3 months
For the sophistication of the DNA scientific analysis, I believe the results were very generalized.
I didn’t think the test truly allowed me to discover my distant relatives or uncover my unique family history, or even my Health analysis was very vague.
I didn’t think the test truly allowed me to discover my distant relatives or uncover my unique family history, or even my Health analysis was very vague.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my birth family
on April 20, 2017
Posted by: spa4
from California, United States
Length of ownership:1 month
The same day I got my results, I found a cousin living in the same town and two weeks later with her help, we found my birth mother!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
This is the one!
on April 21, 2017
Posted by: Becca 68
from Louisiana, United States
Length of ownership:1 month
If you are looking to get your DNA analyzed this is the company to choose. It has been extremely easy to navigate their website and read the results. I would recommend to do both the health and ancestry kit. If you do not want to know the health results you can choose not to view them. However the research you provide by doing that test may help others in the future. This is a great product and has exceeded my expectations. I would recommend this product to anyone who wants to have their DNA tested!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting Results
on April 21, 2017
Posted by: Dukesmom
from Gig Harbor, WA, United States
Length of ownership:1 month
This was quite a "birthday gift " finding out about your ancestry. Half was expected and the other I was amazing surprised.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com