Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5
Excellent Information
on April 19, 2017
Posted by: Anders
from Port Angeles, WA, United States
Length of ownership:1 month
Very surprised by the amount of information obtained from DNA testing. Have already heard from a second cousin living in Sweden. Confirmed some information that was only rumor or whispers when I was a child.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Waste
on April 20, 2017
Posted by: Frosty
from Florida, United States
Length of ownership:3 months
The information and history given after paying over $100.00, was a total WASTE! Nothing at all but general info given.. it definitely looks like they faced a block! And let me knew I was from Neanderthal men!!! Bunch of nonsense!
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry.
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
So much accurate information!!
on April 20, 2017
Posted by: SNVolp
from Cincinnati, OH, United States
Length of ownership:1 month
My father and I submitted our DNA to to different DNA processing sites and received very different results. I went on to do some intensive research into our family tree and found that 23andMe was right in the money! Their ancestry results are shockingly accurate and way more detailed than I've seen elsewhere. With regards to the health information, I believe it's reliable because the traits I supposedly have are for illnesses I've seen in my grandparents. I would totally recommend this site and already have! Worth the money!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Abuela Loved Her Results
on April 20, 2017
Posted by: Kyoko
from Houston, TX, United States
Length of ownership:1 month
I bought this kit to find my grandma's origin and I did! She loved it and loved learning about her family origins. She was shocked to see some of her results but she was extremely grateful for it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1
Now worth the money or the wait
on April 20, 2017
Posted by: Blee
from Los Angeles, CA, United States
Length of ownership:1 month
Had no nexus to relatives, too general, all I know is my family is from Europe.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. Keep in mind, that DNA Relatives is optional so customers have to opt in to the feature on the account settings page. You can learn how to do this here:
https://customercare.23andme.com/hc/en-us/articles/202907210-DNA-Relatives-Privacy-Settings
Ancestry Composition has the ability to assign pieces of your DNA at several geographic scales, according to where these pieces of DNA are found to be common throughout the world. For example, one piece of DNA might be found only in Finnish people, so we can with some confidence call this DNA "Finnish". Another piece of DNA might be found with some frequency in populations within England, Norway and Germany. Instead of choosing arbitrarily from among these regions, Ancestry Composition will label these pieces “Broadly Northern European."
If a piece of DNA is found all over Europe, but not outside Europe, Ancestry Composition will label that DNA “Broadly European." Pieces of DNA found in multiple widespread regions, such as Europe, the Near East, and Asia, will be labeled “Unassigned.
https://customercare.23andme.com/hc/en-us/articles/202907210-DNA-Relatives-Privacy-Settings
Ancestry Composition has the ability to assign pieces of your DNA at several geographic scales, according to where these pieces of DNA are found to be common throughout the world. For example, one piece of DNA might be found only in Finnish people, so we can with some confidence call this DNA "Finnish". Another piece of DNA might be found with some frequency in populations within England, Norway and Germany. Instead of choosing arbitrarily from among these regions, Ancestry Composition will label these pieces “Broadly Northern European."
If a piece of DNA is found all over Europe, but not outside Europe, Ancestry Composition will label that DNA “Broadly European." Pieces of DNA found in multiple widespread regions, such as Europe, the Near East, and Asia, will be labeled “Unassigned.
Written by a customer while visiting 23andme.com
Customer Rating
5
Long wait but interesting results
on April 20, 2017
Posted by: Tammy123
from Dublin, OH, United States
Length of ownership:3 months
I waited 5 1/2 long weeks for my results in spring 2017. The results were fascinating. I particularly like the ability to assess accuracy through confidence probability using a download of the raw data, a feature I was unaware of until I read a review about it.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Not worth the expense
on April 20, 2017
Posted by: Cybertek
from Florida, United States
Length of ownership:3 months
For the sophistication of the DNA scientific analysis, I believe the results were very generalized.
I didn’t think the test truly allowed me to discover my distant relatives or uncover my unique family history, or even my Health analysis was very vague.
I didn’t think the test truly allowed me to discover my distant relatives or uncover my unique family history, or even my Health analysis was very vague.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 26, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards.
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Keep in mind that each health, trait and wellness report includes a Scientific Details tab that includes more detailed information. We also have several tutorials and FAQs listed in our Help Center: https://customercare.23andme.com/
Written by a customer while visiting 23andme.com
Customer Rating
5
Found my birth family
on April 20, 2017
Posted by: spa4
from California, United States
Length of ownership:1 month
The same day I got my results, I found a cousin living in the same town and two weeks later with her help, we found my birth mother!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com