Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
2
Only told me of 65 percent what I am
on April 15, 2017
Posted by: DJ88
from Bridgeport, CT, United States
Length of ownership:1 month
Couldn't tell me exactly what I was, they used broadly and from one region not ethnicity now I will have to pay for another DNA someplace else to find out exactly what I am. They can fix this I don't know why they don't.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for your feedback. Your results add up to 100%. The population labels in Ancestry Composition refer to genetically similar groups, rather than nationalities. In general, we sought to make the populations as small as possible, subject to the constraint of being able to distinguish between them. Populations may be inherently difficult to distinguish because of historical mixing, or we might not have had enough data to tell them apart.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
You can read about the population selection process in more detail in the corresponding section of the Ancestry Composition Guide:
https://www.23andme.com/ancestry_composition_guide/
Your results are a living analysis. Using thousands of reference individuals we are able to continually evolve and improve your results. As we update our reference data, it will not be uncommon to see slight shifts in your results over time.
Written by a customer while visiting 23andme.com
Customer Rating
5
Very infirmative
on April 15, 2017
Posted by: Suzi
from Henderson, NV, United States
Length of ownership:1 month
I purchased this and anxiously awaited results. My mother was adopted and this
Put it all together for me!!
Put it all together for me!!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Meh......
on April 15, 2017
Posted by: Mickachello
from Huachuca City, AZ, United States
Length of ownership:1 month
I kind of expected something a bit more detailed actually. The report seemed broad and a bit vague. If I had to describe it the best I could give it would be "meh, nothing exciting".....
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 75+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. Each report includes a Scientific Details tab that includes detailed information.
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
5
GREAT DETAIL IN THE REPORT, TIMELY RESPONSE
on April 16, 2017
Posted by: HORMONL
from Chico, CA, United States
Length of ownership:1 month
23ANDME HAS MUCH MORE DETAIL IN THEIR REPORT AND THEY LIVED UP TO THEIR ESTIMATE OF TIME REQUIRED TO PRODUCE THE REPORT, UNLIKE A COMPETITOR, WHOM I WILL REFRAIN FROM MENTIONING.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2
Interesting but not entirely accurate
on April 17, 2017
Posted by: Anonymous
from San Diego, CA, United States
Length of ownership:6 months
If you want a guess at your heritage go for it. 23andMe uses statistical anaylsis about your heritage (ie.... 80% of people with this gene are from XX region). I was quite surprised to see that 23andMe reported that I was NOT a CF carrier. Turns out I was. Many people are carriers (doesn't mean I have it) do not expect high accuracy. My blood test revealed something contrary to 23andMe results.... be warned.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 19, 2017
Providing each and every one of our customers with accurate data is a top priority for 23andMe. We'd like to look further into this. A Customer Care agent will follow up with you directly via email.
Written by a customer while visiting 23andme.com
Customer Rating
5
Interesting
on April 18, 2017
Posted by: johnson
from Alexandria, MN, United States
Length of ownership:3 months
The information received was very informative and surprising.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4
Incredibly Simple & Fun
on April 18, 2017
Posted by: bjduck81
from Auburn, AL, United States
Length of ownership:3 months
Well…
I do think that this is a WONDERFUL thing. It helps individuals, and, more importantly, society. It is important work. It is “fun” work, and, besides that, it's so amazing to see how far we have come in such a relatively short amount of time.
I do think that this is a WONDERFUL thing. It helps individuals, and, more importantly, society. It is important work. It is “fun” work, and, besides that, it's so amazing to see how far we have come in such a relatively short amount of time.
Can you imagine the awesome benefits this will make in the scientific/biologic fields - all the way around to the social & economic trends & developments for the entire world. Plus, on a more basic level, individual disease monitoring & prevention measures will rise dramatically. I do love these aspects of this epic project.
I wanted to give this 5 stars, but I've given it 4 due to more personal/philosophical reasons.
The pros will always outweigh the cons – no matter what. After typing all of this, I saved it and allowed it to “rest” for a while. In the interim, I thought more about the way I feel, and my opinion has not changed.
I thought about rating this 1 star, and I thought about giving it a rating of 5 stars. As I’ve stated, my problem is philosophical, not scientific.
Thank you again for all your demanding work. It is truly worth it in the long-run.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Plentiful Reports!
on April 18, 2017
Posted by: DNAdetective
from Sitka, Alaska, United States
Length of ownership:3 months
I love all the different reports provided by 23andMe (especially the Neanderthal report), and they are all very easy to understand! However, my three favorite features are the within the Ancestry Composition. Being able to see my ancestry timeline, and having an idea of how far back I would need to go to find a certain population is incredibly helpful! The Chromosome Painting is a great visual, especially when trying to determine how much of each ancestry was inherited by each parent. All very fascinating!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com