Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
3 out of 5
3
Expectations too high
on April 4, 2017
Posted by: Hopper921
from Houston, Texas, United States
Length of ownership:1 month
I was expecting more medical information. The report came back much quicker than I was expecting. I asked a question concerning medical information I was expecting and to date I have received no response.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I am what I am.
on April 4, 2017
Posted by: Dani C
from Denver, CO, United States
Length of ownership:6 months
Received this as a Hoilday gift and was very excited to take the test. Turns out I was told I was half French my whole life and that was not the case. I'm a lot less French than was told. Found out I'm more British and Irish decent. Then French and German. A tiny bit Native American and Asian. My mother took the test as well and it's amazing how you think your parents are this and you will be half of that well it really is a lot less than half and dominat traits show up differently. Very fascinating.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Be ready to unveil yourself
on April 4, 2017
Posted by: Rosa2017
from Georgia, United States
Length of ownership:1 week
I'm adopted, and this was a special experience for me. Some things I knew about myself and 23 and me corraborated this information. Other aspects blew my mind and offered vast amount of information I would have never had. I've bought the kit for my father and mother in-law as gifts.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
100% Accurate!
on April 4, 2017
Posted by: Kelly81
from Nashville, TN, United States
Length of ownership:1 month
My husband knew that I was very into my family history and got me the DNA kit as a Valentine's Day gift. I was so excited for the results and couldn't wait 6 weeks. Well, I didn't have to! My results came early! I even have actual documents about some of my ancestors and the fact that 23andMe had no idea about me or these documents, I can confidently say that this is dead on as far as where my ancestors are from. Even though I was told much of my family history already, I wanted to make sure that my grandparents were correct and see if there was something else in my background that they didn't know about. Nope! I'm exactly what I have been told. I'm sold on this product and now I'm going to get one for my husband as well and I've been telling all of my friends to get this if they would like to know their ancestry for sure!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Valuable health information
on April 4, 2017
Posted by: harmonie81
from Seattle, WA, United States
Length of ownership:1 month
My Naturopath suggested this testing to discover genetic mutations that may be affecting my health. I had no idea this information would be so helpful.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Deeply Meaningful Information
on April 4, 2017
Posted by: JoeyB
from Parrish, FL, United States
Length of ownership:3 months
Like most of us probably are, I am a second-generation product of grandparents from several nations. Had high hopes that my looks would more strongly connect me to one of those nations, but was surprised that science overwhelmingly connected me to the one I least suspected. The information from 23andme was beautifully presented and substantial with wonderful interactive information design that contributes to the dignity and professional quality of their effort.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
I had noooooo idea.
on April 4, 2017
Posted by: Orion
from New Haven, CT, United States
Length of ownership:3 months
I was told for 42 years i was italian and ukranian. Well...im italian...Balkan..Iberian..eastern europran..west african..and african american and jewish. Talk about a ethnic gholosh.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
What a waste
on April 5, 2017
Posted by: Mona62
from Palmdale, CA, United States
Length of ownership:1 month
I was under the assumption that this would show me where I come from. Not 100 years ago and not just my mothers DNA.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareApril 5, 2017
Thank you for your feedback. The majority of our features, such as DNA Relatives and Ancestry Composition, analyze your autosomal DNA, which you inherited in equal parts from your father and your mother. Therefore, your results will be a reflection of both your paternal and maternal ancestry. These features generally report on your ancestry from within the past 5-10 generations.

The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
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