Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8
(5,679 Reviews)
Rating breakdown 5,679 reviews
5 Stars
3,017
4 Stars
786
3 Stars
553
2 Stars
403
1 Star
920
73%of customers recommend this product.
(
3,935 out of
5,412)
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
1
Printing
on April 3, 2017
Posted by: Sue e
from Lubbock, TX, United States
Length of ownership:3 months
Have had the reports 2-3 weeks now and still can not print them.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer Care, April 5, 2017
Thank you for your feedback. You can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Written by a customer while visiting 23andme.com
Customer Rating
5
FOUND OUT THE TRUTH OF WHO MY FATHER REALLY WAS
on April 3, 2017
Posted by: ANGEL777
from Michigan, United States
Length of ownership:3 months
ALWAYS WONDERED WHY MY MOTHER AND FATHER BOTH TREATED ME DIFFERENT THEN MY BROTHERS AND SISTERS. ALSO I DON'T LOOK LIKE ANYONE IN MY FAMILY. I DO LOOK LIKE THE KIDS OF THE MAN MY MOTHER HAD AN AFFAIR WITH.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
3
Expectations too high
on April 4, 2017
Posted by: Hopper921
from Houston, Texas, United States
Length of ownership:1 month
I was expecting more medical information. The report came back much quicker than I was expecting. I asked a question concerning medical information I was expecting and to date I have received no response.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
5
I am what I am.
on April 4, 2017
Posted by: Dani C
from Denver, CO, United States
Length of ownership:6 months
Received this as a Hoilday gift and was very excited to take the test. Turns out I was told I was half French my whole life and that was not the case. I'm a lot less French than was told. Found out I'm more British and Irish decent. Then French and German. A tiny bit Native American and Asian. My mother took the test as well and it's amazing how you think your parents are this and you will be half of that well it really is a lot less than half and dominat traits show up differently. Very fascinating.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Be ready to unveil yourself
on April 4, 2017
Posted by: Rosa2017
from Georgia, United States
Length of ownership:1 week
I'm adopted, and this was a special experience for me. Some things I knew about myself and 23 and me corraborated this information. Other aspects blew my mind and offered vast amount of information I would have never had. I've bought the kit for my father and mother in-law as gifts.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
100% Accurate!
on April 4, 2017
Posted by: Kelly81
from Nashville, TN, United States
Length of ownership:1 month
My husband knew that I was very into my family history and got me the DNA kit as a Valentine's Day gift. I was so excited for the results and couldn't wait 6 weeks. Well, I didn't have to! My results came early! I even have actual documents about some of my ancestors and the fact that 23andMe had no idea about me or these documents, I can confidently say that this is dead on as far as where my ancestors are from. Even though I was told much of my family history already, I wanted to make sure that my grandparents were correct and see if there was something else in my background that they didn't know about. Nope! I'm exactly what I have been told. I'm sold on this product and now I'm going to get one for my husband as well and I've been telling all of my friends to get this if they would like to know their ancestry for sure!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Valuable health information
on April 4, 2017
Posted by: harmonie81
from Seattle, WA, United States
Length of ownership:1 month
My Naturopath suggested this testing to discover genetic mutations that may be affecting my health. I had no idea this information would be so helpful.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5
Deeply Meaningful Information
on April 4, 2017
Posted by: JoeyB
from Parrish, FL, United States
Length of ownership:3 months
Like most of us probably are, I am a second-generation product of grandparents from several nations. Had high hopes that my looks would more strongly connect me to one of those nations, but was surprised that science overwhelmingly connected me to the one I least suspected. The information from 23andme was beautifully presented and substantial with wonderful interactive information design that contributes to the dignity and professional quality of their effort.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com