Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
Best Buy Privacy Policy
Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
4 out of 5
4
Awesome!
on March 28, 2017
Posted by: dmta1989
from Westminster, CO, United States
Length of ownership:3 months
Some surprises! Showed me a few things I would have never known, or guessed, about my ancestry!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Surprise, surprise!
on April 2, 2017
Posted by: Brandy222
from Ventura County, CA, United States
Length of ownership:3 months
My whole life (I'm 68) our father told us we had an American Indian bloodline, and we were very proud of that. As my brother and I got older and our children came along, one of them got me this kit as we had always talked that we had no proof even though our coloring and hair patterns would have supported it. What an experience, no we are not American Indian, but Northern European. We knew that his Grandparents came from Germany but this goes way back to the 1600's to Finland. Especially loved the timeline provided. Very interesting. The anticipation waiting for the results was so awesome! So glad we did this.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Who Knew!
on April 2, 2017
Posted by: scarrie
from Edwardsville, IL, United States
Length of ownership:1 month
I was amazed at what my genes showed me. My ancestors were everywhere! I am predominantly Irish/English but i have Jewish, Native American, North African and more. it's amazing
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
OUTSTANDING
on April 2, 2017
Posted by: Mzmary
from Weston, OR
Length of ownership:3 months
I bought two kits for Valentines Day. One for my husband and one for myself. It is amazing to see where you came from. Who would have ever known?? My Dad was born in 1903 in Virginia. He passed in 84, long before DNA. We are still waiting for my husband's to come back. British/Irish/E.Asian/Native American. My Dad would love it. Now I want to buy one for adult children.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Dont waste your money
on April 2, 2017
Posted by: JConsoli
from Long Island, NY
Length of ownership:1 month
Don't waste your money. Nothing here to see. Thoroughly unimpressed with the "results"
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareApril 5, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service is the first and only genetic service available directly to you that includes reports that meet FDA standards. You now are able to receive 65+ reports on health, traits and ancestry instead of exclusively ancestry reports.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
This was a good experience...
on April 2, 2017
Posted by: rbellot
from San Jose, CA, United States
Length of ownership:3 months
This was great, I wanted to know if it is possible to export the the data for other applications?
Written by a customer while visiting 23andme.com
Customer Rating
1 out of 5
1
Printing
on April 3, 2017
Posted by: Sue e
from Lubbock, TX, United States
Length of ownership:3 months
Have had the reports 2-3 weeks now and still can not print them.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareApril 5, 2017
Thank you for your feedback. You can now print optimized versions of all your 23andMe reports. In addition, we’ve added a summary of all your results to help you share your 23andMe experience with others. To print your individual reports, log into your account, and look for the green "Print" button in the top right corner of any report. To print the Report Summary, navigate to the "All Reports" page in your account and click the green "Report Summary" button in the top right corner of your list of reports.
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
FOUND OUT THE TRUTH OF WHO MY FATHER REALLY WAS
on April 3, 2017
Posted by: ANGEL777
from Michigan, United States
Length of ownership:3 months
ALWAYS WONDERED WHY MY MOTHER AND FATHER BOTH TREATED ME DIFFERENT THEN MY BROTHERS AND SISTERS. ALSO I DON'T LOOK LIKE ANYONE IN MY FAMILY. I DO LOOK LIKE THE KIDS OF THE MAN MY MOTHER HAD AN AFFAIR WITH.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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