Customer reviews from 23andme.com
23andMe - Personal Genetic Service - Saliva Collection Kit
Average customer rating
3.8 out of 5
3.8
(5,674 Reviews)
Open Ratings Snapshot
Rating breakdown 5,674 reviews
5 Stars
3,015
4 Stars
786
3 Stars
552
2 Stars
403
1 Star
918
73%of customers recommend this product. 
(
3,933 out of 5,408
)
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Customer Reviews for 23andMe - Personal Genetic Service - Saliva Collection Kit
Customer Rating
5 out of 5
5
Accurate
on March 22, 2017
Posted by: Cheshire Cat
from Kalamazoo, MI
Length of ownership:1 month
I already know a large portion of my ancestral history. These results corroborate the history, and vice versa. 23andMe gives you actual timelines for different bloodlines (nationalities) that apply to you. Their traits research is informative and entertaining.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Answered questions
on March 26, 2017
Posted by: Kipster
from Florida, United States
Length of ownership:1 week
I'm was very excited when I started this journey. My biggest reason was to find answers concerning my biological father. I got my answer and it was really a great feeling to finally know for sure. Thank you 23 and me.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
The more you know the more you grow.
on March 26, 2017
Posted by: Metal Ninja
from Washington, United States
Length of ownership:3 months
Initially I had to resubmit my kit, but the second sample was the charm. I already had knowledge about some of my lineage, however the picture of my family tree is rather complicated. Which just goes to show you how blended most of probably are. I recomend everyone get a 23 and Me kit to expose the beautiful diversity that makes the human race so strong.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
2 out of 5
2
Nothing too in depth
on March 26, 2017
Posted by: Forgee
from Henderson, NV, United States
Length of ownership:3 months
It was mildly informative. I knew most of what they revealed so I wasn't overwhelmed with the results. Perhaps, if you don't have a clue about your ancestry, this would be more exciting to do and spend your money on.
No, I would not recommend this to a friend.
Response from 23andme.comBy Customer CareMarch 29, 2017
Thank you for your feedback. The 23andMe Health + Ancestry Service provides both health and ancestry information in a single service for a single price and is the first and only genetic service available directly to you that includes reports that meet FDA standards. You receive 65+ personalized genetic reports to help you understand what your DNA says about your health, traits and ancestry. In addition, the 23andMe site has been redesigned, offering updated tools and features, better functionality, and new content.

You can preview a full list of available reports here: https://www.23andme.com/dna-health-ancestry/
Written by a customer while visiting 23andme.com
Customer Rating
3 out of 5
3
Less than expected
on March 27, 2017
Posted by: Ken The Electrician
from Virginia
Length of ownership:3 months
There seems to be much that is generalised in the report. I had a fair understanding of my family origins and "23" was only able to supply general information about the unknown ancestry. I was interested to learn that I had more Neanderthal traits than 82% of the population. $100 is, in my opinion, too much to pay for this curious little bit of information.
No, I would not recommend this to a friend.
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Pleased with the Results
on March 27, 2017
Posted by: Wright
from Austin, TX, United States
Length of ownership:1 month
23 and Me is awesome. The directions were easy to follow. The waiting time is long, but they are thorough. My only disappointment was that 0.4 percent was unassigned. I would've love to have known what that was. Hopefully as they streamline and refine their process system there will no longer be the mysterious "Unassigned" It would be great if it could incorporate a map of origin and migration patterns for the paternal and maternal haplogroups as well as a little more information on those haplogroups.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
5 out of 5
5
Invaluable Information
on March 27, 2017
Posted by: JoeO
from Astoria, OR
Length of ownership:1 month
I received the kit for Christmas and was a bit pessimistic as I've never really thought much about my DNA and what information it holds. It was only after receiving my results, I realized what a true treasure this was. Seeing who I was, where I came from and what makes me, me was not just exciting it was enlightening. Anyone who is thinking of getting their DNA checked....DO IT! You will not be disappointed.
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
Customer Rating
4 out of 5
4
Very interesting!
on March 27, 2017
Posted by: RockyABQ
from Albuquerque, NM, United States
Length of ownership:3 months
I received an ancestry analysis from my daughter as a Christmas gift. Since I was adopted and know next to nothing about my biological parents, the analysis promised to be revealing. The process was easy and the results were quite in-depth and interesting! It turns out I have more genetic material that originated in Neanderthals than 95% of all analyzed samples! What fun!
I would recommend this to a friend!
Written by a customer while visiting 23andme.com
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